Put customers at the centre of everything—with Lead to Loyalty
Centered on SAP solutions
Lead to Loyalty incorporates a number of SAP technologies, including the SAP Customer Experience cloud suite, the SAP S/4HANA® ERP and SAP’s Qualtrics® experience management platform—as well as additional digital solutions and capabilities.
Enabled by cloud, driven by insights and capable of scaling in any direction, Lead to Loyalty elevates the human experience for your customers—while enhancing your business processes, from initial business lead to customer loyalty.
Supported by Deloitte Digital services and industry-specific capabilities, Lead to Loyalty includes:
Make an impact with an integrated platform
Lead to Loyalty allows you to tap a host of potential benefits. The integrated solution can help you:
The Deloitte Digital difference
Dedicated to a human approach to enterprise transformation, Deloitte Digital brings a complete set of services and solutions that can help you move forward fast and enable the “built to evolve” Kinetic Enterprise™—no matter where you are in your transformation journey with SAP solutions.
Our three decades of collaboration with SAP, deep industry experience and technical knowledge provide a foundation to help you address nonstop disruption with forward-facing capabilities for digital commerce, customer service, sales and marketing.
With a team of 25,000 SAP specialists worldwide, we are widely recognised for our ability to help clients deliver results with SAP solutions. Our list of awards and accolades includes 2020 SAP® Pinnacle Awards as Partner of the Year for both SAP S/4HANA and SAP S/4HANA® Cloud—as well as 2019 SAP® Pinnacle Awards as Customer Experience Partner of the Year and Digital Partner of the Year.
Build predictive, proactive, human-first customer experiences that go a step beyond