Deloitte strengthens its health, public sector and financial services capabilities with Entrago team

Deloitte will further expand its place as a leading provider of ServiceNow technology and enterprise process automation, in particular within healthcare, with the team from Brisbane-based Entrago to join the professional services firm.

Founded in 2018, Entrago is a ServiceNow elite partner, providing advisory, consulting, and delivery services in Brisbane, and across Australia. The team operates primarily in the health sector, as well as government and financial services. Deloitte is a ServiceNow global elite partner, and was recently announced – for the third year in a row – as Asia Pacific Partner of the Year.

Led by founder and CEO Cameron Douglas-Savage, the 21-strong Entrago team will join Deloitte Consulting’s Enterprise Technology and Performance group. Douglas-Savage will become a Deloitte Consulting partner.

Deloitte Australia National Health Sector Leader, Luke Baxby, said: “This is yet another significant investment in health sector expertise and solutions, following the specialist team from digital health consultancy The Checkley Group also joining Deloitte earlier this year, and a number of highly experienced partners joining our practice across the country.

“We’re committed to designing and delivering the health system of the future with our healthcare clients, and the addition of Entrago team will certainly add to this strength.”

Deloitte Consulting and Lead ServiceNow Partner, Sonia Eland, said: “Deloitte is at the forefront of bringing the full breath of its expertise to adding real value to its clients applying ServiceNow innovation and technology, and the arrival of the Entrago team will further enhance our wide-ranging offerings and market presence.

“They will bring additional depth of technical experience and capability in healthcare and process automation, helping our clients to streamline their operations and end-user service experiences, increasing agility in business models and driving transformation outcomes off their ServiceNow investment.”

Deloitte Consulting Managing Partner, Ellen Derrick, said: “The Australian market for the business transformation that can be powered by ServiceNow is significant, and its potential for growth into the future is strong.

“The Entrago team is incredibly well-regarded in the market, and their joining Deloitte will build on our already substantial ServiceNow practice. Cameron and his talented people have deep expertise across a range of ServiceNow offerings, and we are really looking forward to their joining our team.”

“The move also builds on the momentum we have achieved over the last 12 months in the technology alliance consulting and service delivery space, and team hires that have bolstered our market position in health, cloud and Oracle managed services and digital experience and marketing.”

Entrago CEO, and soon-to-be Deloitte Consulting partner, Cameron Douglas-Savage, said: “This is an exciting opportunity for Entrago and our people. We’ve achieved a lot since we established the business only four years ago, and joining a bigger, and award-winning, ServiceNow operator is the right move, at the right time, for us.

“Deloitte represents a strong cultural and strategic fit, a commitment to making a real difference for clients and communities, and local and global opportunities for our people to support clients with some of their biggest challenges.”

The Entrago team will formally join Deloitte on 26 April 2022. Terms of the transaction are confidential.