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Nick Zappia

National Leader, Federal Government Health and Human Services | Deloitte Australia

Nick is a Deloitte Partner and leader of the Federal Health and Human Services practice, specialising in tech strategy, AI, and major public sector transformations.

Nick is a recognised technology strategy and transformation leader with a track record of delivering complex programs across the public sector. He is a trusted advisor to executives leading reform, bringing the clarity and delivery discipline needed to achieve measurable public impact.

He brings deep expertise in technology strategy, major program delivery, AI and agentic systems, and the operating model shifts required to harness them at scale. His experience spans Australia's most significant social policy reforms, including the new Aged Care Act and NDIS reforms, and he continues to drive transformation across federal health, aged care and disability agencies.