Laura has been delivering technology transformation projects for the last ten years in the UK and Australia. She is the IT Operating Model and Business of Technology lead in Sydney, driving change for CIO's in the following technology areas: Service Transformation, Delivery Acceleration (Agile IT), Cost Optimisation, Operating Cloud and Business of IT.
Laura has experience in strategising and growing a $20m market leading Deloitte offering (Business of Technology) in Australia. Expertise in coaching multiple executive committee members to improve their business operations through technological transformation. Adept at collaborating with clients across phases of maturity; from inception & business case phase through to post implementation support. Able to drive innovation in the Financial Services and Utilities industries for over fourteen years; including delivering the following industry transformations:
- $200m+ industry leading digital strategies and technology roadmaps.
- $1bn. divestment planning and execution.
- Bringing new core services to market (e.g. new digital bank).
- Transforming business operations through customer and product operating alignment.
- Implementing core systems such as ServiceNow to improve service delivery.
Driving a team of talented technologists to deliver the $20m a year business, with a track record of revenue growth up to 150% year on year. An experienced board member, supporting an Australian charity, UK school governor and a diversity advocate both in and out of the workplace.
Market: Deloitte Australia