Arthur is the National Industry leader of our financial services practice. He has 25 years of experience working in the Banking, Insurance and Wealth Management industries leading Strategy, Operations and Transformation efforts. His consulting career includes leading projects across Australia and Southeast Asia, Latin America, United States, and Europe. In addition to his Consulting experience, Arthur brings five years of experience in the Industry working in Banking and Insurance with global organisations where he had senior roles in Operations and Products. He also served on the Board of Directors of a Life Insurance company in Portugal.
He has extensive experience in retail, business and corporate banking, general and life insurance, and wealth management. His areas of focus include strategy development and implementation, operational effectiveness & improvement, customer experience enhancement and target operating model definition.