What does this mean for health care delivery systems in the future? What will the hospital of the future look like? How will it operate? Health care leaders agree that hospitals of the future will be…More digital. More innovative. More efficient. More accessible. More integrated. More sustainable. More personalised. The hospital of the future will be a hospital without walls.
The global health care sector was already using new technologies and processes to extend care delivery outside the hospital setting when COVID-19 forced providers to transform operations overnight and dramatically adopt virtual visits and remote patient monitoring. This shift will augment physical and virtual care in a meaningful and integrated way that delivers a superior patient experience and better clinical outcomes. It will also impact the health workforce and reshape what, how, and where work is performed and by whom.
While the envisioned future still calls for bricks-and-mortar hospitals, all but the highest acuity care and procedures will shift away from this setting and be delivered in the community; whether it’s stepped-up/-down clinics, retail locations, schools or community facilities, workplaces, or, most often, a patient’s home. This move will be enabled through interoperable/joined-up data, digital technologies, remote patient monitoring, value-based payments, scientific discoveries, and consumer demands.
What we have experienced over the last couple of years is a collision of forces that has accelerated changes within the health industry toward a Future of Health that will be radically different from what we see today. These forces include:
We have identified six key clinical and operational areas that will be impacted by these forces, moving health care organisations toward the hospital of the future; the hospital without walls.
The transition to hospitals without walls is happening. It is no longer a choice but a future reality. Virtual health is augmenting and extending care delivery outside traditional hospital buildings—clinicians and patients are demanding it; funders and regulators are supporting it. This transition is absolutely integral to creating a more sustainable and equitable public and private health system in the future. However, it doesn’t mean we’re no longer going to have the physical buildings we know as “hospitals.” Rather, the role of these will change as more and more care delivery will take place in the home, at work, and in our communities.
To support health system executives on their journey, Deloitte has built an easy-to-use assessment tool that measures your current progress against the six dimensions outlined in this paper that we believe are essential to delivering the hospital of the future. Importantly, this assessment tool provides comparative data from similar hospitals/networks and the ability to join a global community of practice—to share, learn, and collaborate with like-minded leaders who are all facing the same challenges and opportunities. If you would like to learn more, please contact Deloitte Australia’s Health Leader, Luke Baxby, at firstname.lastname@example.org for further information.
About Deloitte’s Global Life Sciences & Health Care Industry Group
Life sciences and health care is transforming and moving at an unprecedented rate of change. From strategy to delivery, Deloitte’s life sciences and health care industry group combines cutting-edge, creative solutions with trusted business and technology acumen to help navigate, define and deliver tomorrow’s digital business, today. Our capabilities, together with industry insights and experience across the health care ecosystem, can help guide organisations to stay ahead of health care transformation and prepare for the Future of HealthTM.