Focusing on agility, innovation, and customers to help navigate complexities and meet new demands
Despite escalating changes, the insurance sector’s risk-averse culture has a restrained pace for innovation. As risks become more complex and consumers more informed, insurers should consider adapting their legacy infrastructure, processes, and business models to remain relevant.
The 2025 global insurance outlook report examines the questions insurance leaders should be asking about insurance sector opportunities, adoption of emerging technology and its impact on their workforce, and elevating their societal purpose in a financially sustainable way. Furthermore, it highlights how operational excellence, product innovation, and tax compliance are essential for weaving a secure safety net.
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