But where are Laggers falling short? What are the barriers to close the gap?
In order to answer these questions, our survey focused on 3 key areas of the Asset Light Operating Model: WORK, WORKFORCE AND WORKPLACE
WORK
We looked at how organisations are delivering work and where they are making changes. Laggers (85% of the sample surveyed) are much more timid in their change aspirations regarding improving technology architecture, partnering with technology companies, cloud migration and adopting new ways of working. For example, only a third of respondents are considering microservice architecture, or partnership with Fintechs to uplift their capabilities, versus much larger percentages for Leaders.