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The Industry 4.0 paradox: Overcoming disconnects on the path to digital transformation

Preparing for digital transformation? Deloitte’s latest survey reveals five key states of play.

As organisations embark on a digital transformation journey, they should consider multiple questions to help narrow their choices: what to transform; where to invest; and which technologies can be a best-fit for their strategic needs. Industry 4.0 expands the digital transformation opportunities and drives more flexible, responsive, and interconnected enterprises capable of making further informed decisions.

To understand how companies are investing in Industry 4.0, Deloitte conducted a global survey that focused on manufacturing, power, oil & gas, and mining companies. It examined how and where they are investing - or planning to invest; the key challenges they face in making such investments; and how they are forming their technical and organisational strategy around digital transformation.

The Industry 4.0 paradoxExplore the report The survey revealed that while the will for digital transformation remains strong, organisations are still finding a path that balances improving current operations with the opportunities afforded by Industry 4.0 technologies for innovation and business model transformation.

Explore the five key paradoxes that Deloitte's study discloses

The growing need to achieve measurable social outcomes.


While 94 percent of respondents agree that digital transformation is a strategic priority, only 68 percent of total respondents and only 50 percent of CEOs view it as a critical to profitability.

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While supply chain is identified as a top priority area for current and prospective digital transformation investments, supply chain executives don’t have a control on investment decisions.


85 percent of respondents agree that their organization has “exactly the workforce and skillset it needs to support digital transformation.” Yet finding, training, and retaining the right talent is cited as the number one operational challenge.


When it comes to digital transformation, respondents report that their companies are driven largely by improving their current processes, rather than innovation.


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