The future of training and development in Automotive is very exciting!
Already, we are seeing major shifts in the way that OEMs and Dealers are training their people. The aim is to build a resilient, emotionally intelligent and empathetic workforce that can drive business and operational performance in this changing environment.
There are already a couple of training and development trends that we have started to see in this post-pandemic world…
Blended learning formats are here to stay! Programs that utilise virtual and face-to-face learning are quickly becoming the preferred format for OEMs and Dealers. They allow for significant travel and time cost savings that can be better invested in learning and development.
OEMs and Dealers are also exploring how they can place learning in the flow of work by incorporating personalised development into training programs. Things like one-to-one coaching and dealership-based projects really bring the learning outcomes to life for participants and accelerates the return on investment in training.