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Consumer

In a rapidly evolving market, our Deloitte Global Consumer Industry group uses our proprietary data to help you get closer to consumers. By connecting Deloitte-owned research, insights, and innovations to your key business challenges, we can create leading strategies for the near future—and beyond—across the consumer industry. We can deliver solutions to help your business thrive. 

Navigate today’s consumer landscape with confidence

Deloitte Consumer leaders work with global brands to help create leading strategies for the future in the Automotive; Consumer Products; Retail; and Transportation, Hospitality & Services sectors. Our mission is to use our proprietary data and judgement to help you get closer to your consumers.

Driven by advancements in technology and data analytics, the way we consume has changed significantly. And the future calls for businesses to balance consumer demand with sustainability and social responsibility. Working with a wide range of consumer industries, we can help your organization make the strategic decisions to keep up with these evolving trends.

This shift in demand and behavior offers great opportunities. By connecting research and data-driven insights to your business challenges, we can help you unlock potential, respond to industry priorities, and guide you toward success. 

Our thinking

Future of luxury travel

Luxury travel providers are striving to offer the most extravagant experiences money can buy, using descriptors such as "ultra-premium," "rare," "authentic," and "exotic" to entice travelers with offerings such as private villas, private islands, and private jets, as well as special chef-inspired menus and exclusive members-only options
Perspective
5 minute read

E-Mobility Sales Forecasting Model

How will e-mobility develop across different regions over the next years?
Perspective
5 minute read

Deloitte at the World Retail Congress 2023

Deloitte is committed to enabling the retail industry in driving Environmental, Social & Governance change. As 5-star ‘Purposeful Retail’ pillar sponsor of the World Retail Congress 2023, we’re bringing together key industry and tech players, expertise, and insights. With keynote sessions and exclusive events, we aim to accelerate the transition towards a more circular model for the retail industry.
Perspective
5 minute read

How to help drive sustainability in retail—while protecting margin

It’s no secret that the retail industry has long been criticized for the toll it has taken on the planet—from production processes to consumption behaviors, and everything in between.
Analysis
5 minute read

Global Powers of Retailing 2022

In the past year retailers faced some strong economic headwinds against the backdrop of an unpredictable virus and its resurging variants.
Analysis
5 minute read

Fulfilling the future of possible | Deloitte and Google Cloud report

To succeed in today’s competitive and rapidly changing consumer landscape, retail CFOs should shift their mindset and approach. Modern CFOs are finding it tougher to keep their footing, as the cloud of economic uncertainty looms in.
Analysis
10 minute read

Future of the Store

Every aspect of our daily lives is being affected by digitalization. While consumers can easily spend hours planning, scheduling, socializing, and ofcourse shopping on their phones and computers, the in-store retail experience has yet to catch up. But change is brewing. Recent digital innovations are modernizing the in-store retail experience, and driving big changes for in-person retail.
Perspective
5 minute read

The future of automotive mobility to 2035

What might mobility providers' role be in tomorrow's value chain?
Analysis
5 minute read

2023 Global Automotive Consumer Study | Deloitte Global

Explore four key consumer trends expected to shape the automotive industry in the year ahead—from subscriptions to connectivity. 
Perspective
10 minute read

2023 Consumer Products Industry Outlook | Deloitte Global

Deloitte’s 2023 consumer products industry outlook examines the latest CPG trends to help companies overcome challenges and drive profitable growth.
Analysis
6 minute read

Global Powers of Luxury Goods 2022

Discover how luxury goods companies are seeking new ways to connect with their customers, changing their approach by incorporating sustainability and digitalization.
Analysis
5 minute read

Diversity, Equity, and Inclusion across the consumer value chain

Get a better understanding of how consumers are becoming increasingly socially conscious.
Expertise
5 minute read
Explore our thinking

Explore the Consumer industry

Automotive

Discover new outlooks, research, and actionable insights on the evolving automotive ecosystem, including connected supply chain data, smart mobility, sustainability, product engineering services, cloud, and metaverse.  
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Retail, Wholesale & Distribution

Read more on how we can help you identify, understand, and respond to changing trends and business models in the global retail, wholesale, and distribution market, through the latest research and insights.   
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Consumer Products

We can lead you in tackling some of the biggest apparel, beverage and food manufacturing, agriculture, and consumer electronics challenges—from strategy to execution.
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Transportation, Hospitality & Services

Explore the latest trends, challenges, and opportunities that are impacting the future of the industry. Learn how we can guide you to seize opportunities and overcome challenges, through our industry experience and market insights. 
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Get in touch

Leon Pieters

Global Consumer Industry Leader
31882882517

Dr. Harald Proff

Global Automotive Sector Leader
+49 211 8772 3184

Evan Sheehan

Global Retail, Wholesale & Distribution Sector Leader
617 437 2734

Scott A. Rosenberger

Global Transportation, Hospitality & Services Sector Leader
+1 404 942 6535