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Strategic Change

A deliberate process aimed at transforming organisations to extract analysis-driven insights to deliver precise solutions that create change with lasting impact.

Strategic Change is the proactive process of guiding an organisation and its people through changes that better position the organisation to achieve its strategic objectives. Through this approach, we deliberately extract analysis-driven insights to deliver precise solutions that create change with lasting impact, across all industries and clients.

Strategic Change isn’t driven by process, data or knowledge alone, it rests on a foundation of analytical insight and rigorous precision to deliver organisation acceleration; the result is a change that identifies and reaches defined end-state goals more effectively and in a timely manner. When change itself speeds up, the term “acceleration” becomes appropriate.

The Deloitte Approach to Strategic Change is defined by the following principles:

  • Business Value Led:
    Solutions are focused on driving business values by understanding and addressing specific business needs and ensuring project objectives are aligned to business outcomes and wider strategic goals.

  • Change Leadership Driven:
    Change leaders are equipped with the capabilities to drive specific conditions within the organisation that enable a successful transformation and are aligned on a clear sets of goals and outcomes.

  • Analytics-Driven Insights:
    Analysis of both what stakeholders perceive and what objective (financial and operational) data tells us provide insights that can be used to develop targeted interventions and allow progress to be tracked.

  • Precise Solutions:
    Complex, differentiated stakeholder groups require targeted, well-timed and well-executed solutions.

  • Sustainable Impact:
    Recommended actions address the wider organisational ecosystem in which a change occurs, both structural and behavioural/cultural elements are addressed, ensuing change is successfully embedded and impact is sustained.

  • Continuous Learning:
    A focus on ongoing evaluation of interventions and outcomes ensures the approach can be adapted on ongoing basis with greater effect.

Key Contacts


Jane Coughlan
Email: jkirkcoughlan@deloitte.co.za 


Jissille Pillay
Email: jpillay@deloitte.co.za


Helen Palmer
Email: hepalmer@deloitte.co.za

Thought Leadership

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