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Ethics & compliance

DTTL and its member firms are committed to the highest levels of ethics, integrity and quality. This is evidenced by the member firms’ business practices and client service standards, their leadership behavior and shared values, and most importantly, by the quality of the people they employ. In fact, ethics, integrity and quality are at the core of all that DTTL’s member firms do. 

DTTL and its member firms strive to do not only what is legal, but what is right. The people of DTTL’s member firms have high professional and ethical standards and demonstrate these standards every day through the delivery of quality professional services. They understand that doing the right thing means operating within the letter and the spirit of the laws that govern their professions and the global marketplace.

 

Culture of Integrity

This orientation toward integrity and ethical behavior is an integral part of the culture at DTTL and its member firms. It’s embedded in the way they each make decisions, the way they take action, the way they treat their clients and in the way they treat each other.

DTTL and its member firms sustain this culture by providing an open and consultative environment that encourages their people to raise issues and discuss differences of opinion. In addition, DTTL’s member firms work hard to provide their people with the appropriate tools and guidance as they strive to make ethical decisions and take responsible action each day.

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Ethical Principles

At the heart of this effort are the Ethical Principles of the Member Firms of DTTL. Adopted by each of DTTL’s member firms and linking directly to the DTTL Global Shared Values, these nine principles define the standards of ethical behavior that unite all the people of DTTL’s member firms. In particular, the principles offer guidance about appropriate ethical and professional conduct covering areas that are critically important to the member firms’ clients, their people and society.

Ethical Principles of the Member Firms of DTTL
Honesty and Integrity We act with honesty and integrity.
Professional Behavior We operate within the letter and the spirit of applicable laws.
Competence We bring appropriate skills and capabilities to every client assignment.
Objectivity We are objective in forming our professional opinions and the advice we give.
Confidentiality We respect the confidentiality of information.
Fair Business Practices We are committed to fair business practices.
Responsibility to Society We recognize and respect the impact we have on the world around us.
Respect and Fair Treatment We treat all our colleagues with respect, courtesy and fairness.
Accountability and Decision-Making We lead by example, using our Shared Values as our foundation.

 

The DTTL member firms’ Ethical Principles provide the foundation for their ethical behavior and they maintain these principles through their organization using a simple actionable framework:


Tone at the Top
Importance of leadership responsibility, accountability and behavior

Infrastructure
Processes, systems and organizational structure to sustain ethical behavior

Competence
Selection and development of people/leaders that subscribe to our standards of ethical behavior

 

 

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Integrity Compass

To help bring these principles to life, DTTL has developed a unique global learning tool called The Integrity Compass. The Integrity Compass uses real ethical dilemmas to show the subject, and importance, of ethics in the workplace. Appropriate for all levels and functions in each DTTL member firm, the objective of the exercise is to help build awareness about the diverse mix of ethical situations that can arise in DTTL member firms’ daily work, as well as understand the importance of consultation and the Ethical Principles and Shared Values in making the best professional choices.

Our Commitment

DTTL’s member firms have a vital role in sustaining the public’s trust and maintaining investor confidence. They take this role seriously and that is why they have made integrity and quality the cornerstones of their businesses.

DTTL assigns the greatest priority to demonstrating integrity and quality throughout the global organization and its member firms, regardless of the type of service our member firms provide or where they deliver it. DTTL fully understands that the public’s perception of its member firms’ clients can be influenced by its perception of DTTL, which makes us even more committed to instilling these principles in all we do. These characteristics are the foundation of DTTL’s distinctive brand and reputation, and we would never jeopardize either, for any member firm client, regardless of the circumstances.

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Material on this website is © 2014 Deloitte Global Services Limited, or a member firm of Deloitte Touche Tohmatsu Limited, or one of their affiliates. See Legal for copyright and other legal information.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.

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