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2012 Global Insurance Outlook

Generating growth in a challenging economy takes operational excellence and innovation


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These are extraordinarily difficult times for insurers to grow their business, with the U.S. and Europe struggling to jump-start their economies and a double-dip recession not out of the question. But the economy is not the sole obstacle confronting carriers. There’s also the more fundamental need to change how the industry does business to meet rapidly evolving consumer expectations in terms of products, distribution, service and technology.

To succeed in this demanding environment, insurers will need to come up with creative strategies to generate growth, achieve operational excellence and drive innovation.

While achieving growth, operational excellence and innovation in such a difficult economic and competitive environment might be easier said than done, opportunities are available for insurers that can seize the moment.

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