This site uses cookies to provide you with a more responsive and personalized service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print this page

Coaching Reps through the Downturn


DOWNLOAD  

In the current economic conditions when the financial services companies are facing declining revenues and profits it is vital to maintain and develop customer relationships. One of the major factors contributing towards this will be the performance of the sales functions and sales representatives - brokers, financial planners, wealth managers, and independent and captive agents.

Deloitte Consulting LLP’s thought piece, Coaching Reps Through the Downturn, explains how organizing, deploying, motivating, and supporting the different types of sales representatives would help organizations to achieve success. It discusses how proper coaching can aid them to put their learned skills and knowledge into practice thereby improving the interaction with the customers. The report focuses on the keys and obstacles to successful coaching, and the characteristics of an effective coach.

Download the PDF to read the complete report.

Related links

Share this page

Email this Send to LinkedIn Send to Facebook Tweet this More sharing options

Stay connected