In the News: Service Delivery Transformation
Deloitte thought leaders discuss service delivery transformation issues
The Vendor Management Program Office: Five deadly sins of vendor management
HFS Research | November 18, 2013
Are hurdles blocking your organization from getting the most out of third party relationships?
From Bangalore to Boston: The trend of bringing IT back in-house
HFS Research | November 18, 2013
Explore drivers, opportunities and challenges of the new insourcing trend.
Some (re-) assembly required
Financial Times | October 29, 2013
The time is now to examine the entire organization to determine what global business services architecture makes sense.
Shared services centers up their game
CIO Journal | September 25, 2013
A new survey spotlights how shared service centers are investing in a variety of technologies to better meet customer demands.
Truth, judges, and the global outsourcing way
Pulse Magazine | July/August 2013
Marc Mancher quoted in Pulse magazine for the 2013 global outsourcing 100 and world’s best outsourcing advisors ranking list.
How outsourcing can improve internal audit’s strategic capabilities
CFO Journal | June 5, 2013
How outsourcing internal audit can meet stakeholders’ expectations of the internal audit function for business insight and support beyond assurance.
Global sourcing trends In 2013
Mondaq Business Briefing | May 7, 2013
Cloud computing has rapidly become a key part of the outsourcing landscape. But companies need to anticipate the risks as well as the opportunities that it brings.
Reshoring may actually happen in some industries
Market Watch | May 2, 2013
Deloitte survey shows ‘insourcing’ trend gaining favor.
Is outsourcing losing its appeal?
Baseline | April 15, 2013
A small but growing number of companies are bringing IT functions back in-house.
Businesses beginning to insource IT
The Strategic Sourceror | April 3, 2013
For years outsourcing has been seen as an effective way to slice manufacturing and procurement costs, but it may not be the best strategy for IT.
Outsourcing transitions: Avoid the ‘ditch’
CIO Journal | April 2, 2013
A transition to outsourcing needs to occur in a smooth, cost-effective, and transparent manner; otherwise, it may land in the “ditch”.
IT insourcing uptick: Survey shows some IT coming back in-house
SearchCIO-Midmarket | April 17, 2013
Outsourcing isn't what it used to be, and that could be good news for CIOs.
Is insourcing gaining ground?
ABS-CBN Interactive | March 29, 2013
A small but growing number of companies are bringing back home outsourced IT jobs.
Outsourcing: How to plan for a smooth transition
CIO Journal | March 27, 2013
Realizing the true value of outsourcing depends on the client’s and vendor’s ability to plan and execute an effective transition.
Divesting your shared service center
CIO Journal | February 28, 2013
Companies that opt to sell their internal shared service center to a third party can use the transaction as an opportunity to update outdated systems and processes.
Ken Meyer named to Realcom's "45 People to Watch" list
Realcomm | January 24, 2013
Recognition of 45 men and women in commercial and corporate real estate who’ve challenged the way “it’s always been done” and passionately drove some of the most innovative and sometimes uncertain alternative solutions seen in the industry.
The cloud and outsourcing: A new world awaits
CIO Journal | January 14, 2013
Findings from a new Deloitte survey suggest the cloud could soon drive significant change in IT outsourcing.
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