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Transparent Local Governance and Improved Service Delivery in Honduras (NEXOS)

2011-2016 || U.S. Agency for International Development

Abstract

The goal of this project is to deepen the scope and reach of decentralized services that result in more accountable government and a stronger Honduran democracy. To accomplish this, Deloitte has assembled a team of high quality professionals in Honduras working in democracy-building projects and teamed with CARE, an international humanitarian organization with more than 50 years of in-country experience in community development, citizen participation and government-civilian relations. The team brings together a potent combination of civil society engagement capabilities and experience in municipal government reform and capacity building. The expected outcomes of this five-year project are to increase the citizens’ participation in the local decision making process and their ability to demand better services, and to improve the local government’s capacity to supply those services effectively.

The Challenge

Unresolved issues with government effectiveness and accountability in Honduras have increased public dissatisfaction with democracy and decentralization. Citizens of Honduras have low confidence in municipal government, low satisfaction with local services and little support for both fiscal and administrative decentralization. Previous decentralization efforts have met resistance from unions, the central government and groups that equate decentralization with privatization and/or lower quality and coverage of basic services.  

How We Helped

The focus of our interventions over the course of this five-year project will be to a) increase civil society participation and advocacy for improved local services, b) strengthen local institutional capacity to deliver decentralized services and c) strengthen structures and systems to implement decentralization reform throughout the different levels of government.

Solution

The Deloitte team will work with approximately 40 municipalities throughout Honduras to assist them with increasing local collaboration and accountability between governments and its’ citizens. This collaboration between civil society and local governments aims to increase satisfaction with local governments and service delivery and stronger, more sustainable support for decentralization and democracy in Honduras.

 

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