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Public Sector

Economic, technological, and social changes together with increasing citizen demands 
are creating new needs within the public sector; thus spreading and improving public 
services, security, information society, efficiency, productivity, analytic solutions, and 
subjects similar to these continue to be of great significance to governments and are 
at the forefront of business leaders’ agenda.

At Deloitte, we support the processes of the reform, improvement, and transformation 
of public services in Turkey and many countries through our consultancy, developed 
through our global public sector experience. Our mission in the public sector is helping 
public institutions provide successful services to citizens by sharing our in-depth 
knowledge, technical expertise, and our public sector experience in Turkey as well as 
the best-practice examples in strategy, scenario planning, and improvement to the 
areas of operation, technology integration, and human resources.

We provide a complete range of customized services in line with what is needed to all 
levels of government and to other areas of the public sector such as government, ministries, 
local authorities, international institutions, foundations, unions, chambers of industry, 
associations, universities, and other educational establishments, by leveraging the specific 
expertise of our professionals well-versed in the areas of tax, audit, enterprise risk, 
corporate finance, and consultancy.

In this context, the services we provide in the public sector include the following:
• Regulation consultancy, new regulation creation, update of current regulation
• Developing corporate strategic plans and strategic roadmaps
• Organizational restructuring and design of business processes
• Improving pre-IT project business processes, building technical specification 
  (technical and functional necessities), tender support and control
• HR-related: Building job descriptions, determining position-based competencies, 
  identifying position-based norm staff numbers, specifying training needs
• Building institutional and individual performance system
• Developing IT institutional applications, technological transformation services, 
  ERP consultancy, and special application development
• Building IT strategy and roadmap
• Building IT governance structure
• Developing and applying business analytics solutions
• Business continuity management consultancy
• Institutional management consultancy
• Internal control evaluation and internal audit structuring
• Information gathering strategy
• Information security strategy and applications
• Establishment of city hospitals
• Developing sector analysis reports

At Deloitte Turkey, besides providing strategic and operational support to public institutions, 
we publish sectoral research reports and act as an opinion leader. Moreover, with the 
trainings we organize, we enable our clients to comprehend timely sectoral subjects such as 
the Turkish Commercial Code, preventing fraud, and applied IT audit, just to name a few.  

Key Contact

  • Saim Üstündağ
    Public Industry Leader,Partner
    Tel: 0 (212) 366 61 47
    sustundag@deloitte.com

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