The new normal in healthcare
Greater collaborations within the healthcare ecosystem critical in achieving desirable patient outcomes
SINGAPORE, 21 October 2013 – The human body is a complex system which owes its continued survival to its individual component organs working independently, and simultaneously, in unison within a fully integrated and self-regulated environment.
The latest Deloitte report Healthcare 3.0: Healthcare for the new normal launched at the 2nd Malaysia International Healthcare Travel Expo (MIHTE 2013) suggests that healthcare systems for the new normal should strive to work in a similar cohesive manner.
In the Healthcare 2.0 era, the focus was on quality, medical technology advancement, and physician brand-building, but the new Healthcare 3.0 environment – which is focused on the consumer-patient archetype – is markedly different and leverages disruptive innovation, globalisation, and social media as its key defining traits.
According to the report, healthcare will remain as one of the most sensitive areas in any government’s agenda in the new normal. It is therefore expected that the view of the industry is not merely a functional fulfillment to a population’s need but also a critical strategic piece in defining a nation’s agenda in support of the social compact.
“Healthcare 3.0 gives governments an unprecedented opportunity to flex their muscles and be an influential stakeholder working collaboratively with the other stakeholders in the healthcare system,” remarked Janson Yap, Deloitte Southeast Asia Industry Leader for Life Sciences and Health Care.
“Intergovernmental collaboration, a transformed focus on the patients and technological innovations are key improvements needed to solve further healthcare demand strains and runaway cost escalation. We need to act now to ensure our healthcare systems can continue to support us into the future and are able to adapt to the changes in global lifestyle and technology”, added Janson.
The Deloitte Healthcare 3.0 model posits a balanced and integrated approach towards desirable patient outcomes through six critical components that must work together in synergy in the new normal that healthcare systems face today:
To download a copy of Healthcare 3.0: Healthcare for the new normal, please click here.