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Business Maturity Model

How organisational balance results in greater efficiency and better performance

When organisations are on the brink of a major investment, the business maturity model (BMM) helps to focus on those elements that really lead to improved performance. This includes for example the implementation of an organisation wide IT system, the actualisation of a new strategy or a merger or acquisition. Only too often organisations concentrate primarily on the investment itself and insufficiently include the effects on other organisational divisions. After completing the online BMM scan you will know exactly where to initiate actions in a broader organisational context to optimally benefit from the planned investment.

Better performance through balance

The business maturity model (BMM), is the result of a unique collaboration between Utrecht University and Deloitte. Research indicates that organisational development frequently focuses on specific elements of the organisation. This results in that one or only a few elements flourish, while other elements relatively lag behind and the impact of the change isn’t utilised optimally. This internal imbalance creates inefficiencies through the little synergy between the different organisational divisions. Research by Utrecht University endorses this and shows that balanced organisations perform as far as 30% better than average. BMM serves as a handle for organisations to grow to a more balanced organisation with significant better performance. Read more on the Business Maturity Model

Applications of the business maturity model

The model assesses the most important organisational dimensions, including internal (strategy formation, organisation & processes, governance, information technology and people & culture) and external (competitive pressure and other environmental pressures). It also includes organisational development (the desired level of development and ability to change). A comprehensive online questionnaire assesses all these elements within 60 minutes. Results then indicate where synergy can be achieved within the organisation.

Some examples of applications are:

  • Industry benchmarks and benchmarks within organisations
    Where does your organisation stand compared to your competitors? How do different divisions perceive the current and desired level of development of your organisation?
  • Project portfolio assessments
    By using the BMM results it can be evaluated if the right projects are initiated to achieve your ambition
  • (IT) readiness assessments
    As indicated in the introduction, BMM increases the success rate significantly by including the broader organisational context with major investments
  • Formulating (IT) strategy
    BMM as point of departure stimulates to focus the strategy on maximum added value for the entire organisation, especially when formulating an IT strategy
  • Change programs
    With this, BMM especially adds value by presenting a clear understandable framework as all important stakeholders contribute to the change program efficiently by using the online questionnaires
  • Realising a shared vision
    By using the online BMM scan all important stakeholders can efficiently add to a shared vision on change
More information

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Wim Scheper
Tel: +31 (0)88 288 12 49

BMM team

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