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Consumer Business & Transportation

The consumer industry is moving from one that is focused on consumers to one this is driven by them. Today’s environment requires players in the consumer business and transport industry to understand and anticipate changing consumer needs. To drive the growth they need, they must focus on innovative strategies to tap into these needs, while also focusing on improving operational efficiency and drastic cost reduction.

The Consumer Business practice at Deloitte comprises of 10,000 professionals globally across 153 countries. Our specialist teams focus on providing multi-disciplinary, industry specific solutions which address the major issues facing our Consumer Business clients. The scope of Consumer Business encompasses three industry sectors - all of which provide or support the flow of goods and services to the end consumer.

  • Consumer Business: Retail, Wholesale & Distribution
  • Tourism, Hospitality and Leisure (THL)
  • Transportation

What we do for in CBT

Deloitte member firms serve 79% (75 companies) of the 95 FG500 Consumer Business companies (2011) including:

  • 17 of the top 20 retail companies
  • 24 of the 27 consumer products companies
  • 4 of the 5 tourism, hospitality and leisure companies
  • 5 of the 7 freight transportation and logistics companies
  • All of the airlines
  • All of the consumer service companies
  • All of the wholesale and distribution companies

Within East Africa, our teams work with some of the region’s big brand owners, retailers and tourism hospitality and leisure companies.


Key contact

John Kiarie
Consumer Business Leader
East Africa

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