Deloitte thought leadership defines the GIC CEO agenda for Talent in 2013 and beyond
Global in-house Centers (GICs), formerly known as global captive centers, have steadily evolved from a cost arbitrage model to regional and global centers of delivery and innovation. GICs are reaching a tipping point in contributing growth and value to their parent organizations. As GICs move into their ‘third act,’ they are being looked at for specialized and globally competitive professional, technical and managerial talent.
Against this backdrop, GICs are constantly looking for talent and leadership strategies to strengthen their businesses.
The Human Capital (HC) and Strategy & Operations (S&O) teams from Deloitte U.S India and Deloitte India, in partnership with NASSCOM, conducted joint research, including surveys and executive interviews, to understand the current status of talent and leadership among GICs, identify significant challenges, and outline an agenda for GIC senior executives in India and in parent organizations around the world.
The research paper titled ‘Defining the GIC CEO agenda for Talent in 2013,’ was recently presented at the NASSCOM GIC Conclave in Bengaluru on April 5, 2013.