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Operational Excellence: A Key Differentiator in Private Banking


Operational ExcellenceChanging market conditions in today’s private banking industry force market players to differentiate themselves in order to tackle new challenges. The topic Operational Excellence stems from a Deloitte analysis which demonstrates it is one of the most comprehensive and balanced strategic differentiators in the private banking market and a key success factor in the context of global expansion of the wealth management market.

Key success factors of effective Operational Excellence are the following:

  • Use of a comprehensive and integrated Operational Excellence framework covering components such as excellence principles, operating model building blocks and more
  • Alignment of action fields with the benefits tree according to the Deloitte Enterprise Value Map TM
  • Application of a proven implementation approach
  • Learning from competitors’ best practices 

We are happy to share our profound industry experience and insights in Operational Excellence and other topics of relevance to private banks with you. Feel free to contact us to discuss possibilities that will help you to differentiate your bank in the market.

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