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Retailers, Wholesalers & Distributors

As digital technology becomes pervasive, retailers are embracing technology to differentiate themselves in hyper-competitive markets. The retail store is not going away. However, the retail environment will need to offer a better, more differentiated experience for consumers. Retailers are increasingly recognising the need to rethink the overall consumer experience: the main drivers to meet or exceed customer expectations are talent, physical space and store operations. Aligning these dimensions and enabling with the right technology solutions can help retailers deliver a differentiated experience for their customers.

Shopping is an experience that begins before customers enter the physical store and continues long after they leave. We offer retailers, wholesalers and distributors ranging from medium-sized to large multinational companies, multidisciplinary solutions, including supply chain, data analytics, and multi-channel strategies. Importantly, our expert practitioners can help you to accelerate the implementation of direct-to-consumer capabilities.

Featured Insights

  • Global Powers of Retailing 2014
    This report identifies the 250 largest retailers around the world based on publicly available data for fiscal 2012 and analyzes their performance based on geographic region, product sector, e-commerce activity and other factors.
  • Swiss Christmas Retail Survey 2013
    Deloitte is proud to present an overview of its annual Christmas survey polling European consumers on their spending patterns during the Christmas shopping season. Switzerland has contributed to the research since 2007.
  • Global Powers of Retailing 2013
    This report identifies the 250 largest retailers around the world for the past fiscal year. It also examines trends for retailers to consider as they plan their growth strategies, provides a global economic outlook for retail, and discusses "Q" ratio.
  • Hidden Cities: The next generation of retail markets
    Exploring opportunities for investment in 10 “hidden cities” two in Latin America, two in Africa, one in Europe, and five in Asia.
  • Retail globalization: Navigating the maze
    The easy growth is over. What options are there for retailers entering new markets?

Find out more

Meet the team

The Deloitte Swiss Watch Industry Study 2013
Timing the future

Transforming retail
How to improve performance with mobile and digital innovations

Analytics in Retail
Going to market with a smarter approach

The multichannel retail opportunity
Serving the connected consumer

Watch, listen, learn

  • Consumer Business
  • Consumer Products
  • Retail

Key contact

Howard da Silva
Industry Leader Consumer Business

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