Digital Health New York Summit

Dr. Jay Bhatt, DO, MPH, MPA, is a physician executive, geriatrician, and innovator. As managing director of the Deloitte Center for Health Solutions, he directs the research agenda across life sciences and health care, leading to actionable insights for client executives and their teams.

Alicia Janisch is vice chair and US health care sector leader at Deloitte, leading a multidisciplinary team serving health care providers and health plans nationwide. With over 20 years of experience, she shapes Deloitte’s health care strategy and delivers innovative solutions for the sector’s most pressing challenges.

Traci is a Deloitte Audit and Assurance principal. She specializes in providing strategic risk, business process, and technology risk services to clients within the life sciences and health care industry. In addition to her client service responsibilities, she serves as the Audit & Assurance Health Care sector leader. She is regularly involved with implementing technology and internal control solutions, evaluating information technology and business controls in key financial and operational systems. She has assisted companies both implement and modernize their existing control frameworks to streamline their testing strategies and achieve optimization to comply with various regulatory requirements (i.e., Sarbanes Oxley, GxP, HIPAA, and FCPA). Traci has deep experience working closely with project sponsors and key stakeholders to identify and implement internal controls, risk management solutions, and on-going remediation efforts. She has assisted clients in enhancing their business operations by enabling them to better manage risks with efficient and effective business processes, controls and sophisticated technology solutions. She is a member of the Information Systems Audit and Control Association and maintains the Certified Information Systems Auditor (CISA), Cybersecurity Fundamentals (CSX), Certified in the Governance of Enterprise IT (CGEIT), and Certified in Risk and Information Systems Control (CRISC) certifications.

Courtney is a New York based principal who leads our Innovation and Digital Product practice. She focuses her time on healthcare and life sciences across providers, payers, and manufacturers. She leads clients to define, deliver, and operationalize customer and workforce experiences of the future. With over 20 years of experience, she leads work that puts the 'end user' in the center through the Human Centered Design approach, ensuring future products, services, and experiences provide value to both the user and the business. Recent engagements include designing the future Patient-Provider Experience at a Fortune 100 company, Digital Transformations (strategy, web, and mobile); standing up and operationalizing Enterprise-wide Customer Experience Capabilities; and designing and launching new business ventures. She is also an adjunct professor at Parsons for the Strategic Design and Management graduate program, and a Faculty Fellow with Cornell University's Health Design Innovations Lab. Courtney received both her M.S. and B.S. with honors from Cornell University.