Trust

Future-proof financial crime investigations by harnessing AI and emerging technologies to stay ahead of evolving threats.

Generative AI represents a seismic shift for higher education institutions, ushering in a level of change comparable to that of the dawn of the internet.

While the pandemic increased trust in many governments, others still have a long way to go in improving citizen trust, including tackling misinformation.

How improving employee engagement can help rebuild trust in government

How to increase trust in public health and human services agencies with using human-centered design and discover the four signals of trust.

Trust in government is vital but steadily eroding. To rebuild trust, governments should first understand the drivers of trust, and then work with an ecosystem where each stakeholder adheres to high standards of trustworthy behavior.

Digital technologies are helping to make public health campaigns more effective at influencing perceptions, attitudes, and even behavior to achieve a desired goal.

State and local governments are on the front lines of delivering services—and of restoring trust in government. New survey data provides insight into what is driving perceptions of trust in state and local government functions.

Government community engagement has shifted and is increasingly trying to reimagine the traditional methods of communication by centering them on citizens.

Learn how governments can proactively communicate with people clearing misinformation while being transparent and human, thereby gaining their trust.

Putting people first to deliver a seamless government customer experience reinforces citizens’ belief in government’s competence and intent.

Many government and nongovernment agencies are releasing massive amounts of open data that can be used to train AI models and unlock huge value for society. Yet, organizations need to be cognizant of the risks and ensure that open data offers a safe path to future AI.

Our visions for dynamic identification system: A user-controlled system to validate and share verified attributes of citizens both physically and digitally.

Government contact centers can deliver empathetic and effective assistance by putting technology in the service of people