Deloitte’s Vigilant by GovConnect, powered by ServiceNow

Modernize personnel vetting for federal agencies

Deloitte’s Vigilant by GovConnect, built on ServiceNow, helps federal agencies replace manual and fragmented investigative and adjudication processes with a more automated, AI-enabled, secure, and transparent operating model.

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A modernized approach to the federal personnel vetting process

Historically, government organizations managed the investigative lifecycle with tools that limited operational efficacy and compliance. Deloitte’s Vigilant helps agencies modernize with automation—enabling faster, more transparent workflows that help agencies better serve millions of constituents each day.

Unify and streamline security functions at scale

Government agencies can modernize and innovate faster with Vigilant’s demonstrated capabilities, powered by ServiceNow workflows.

Adjudications

This digital personnel security foundation is designed to help streamline case management, adjudication, forms, optical character recognition (OCR), dashboards, workflow automation, and AI-powered investigative analysis to improve transparency and security operations.

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Trusted Workforce 2.0 and continuous evaluation

This compliance accelerator supports continuous personnel vetting, criminal history checks, Record of Arrest and Prosecution Background (Rap Back) enrollment, reciprocity, and audit-ready adjudication workflows in one integrated environment.

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Counterintelligence and insider threat case management

This integrated insider threat and counterintelligence capability helps teams detect, investigate, and respond to potential flags using automated workflows, alerts, role-based views, enterprise reporting, and AI-powered risk assessment.

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A smarter foundation

Deloitte's Vigilant is designed to help improve security workflows for agencies with:

Case workflow automation

Reduce manual effort with configurable AI capabilities to digitize case management and improve processing speed.

Continuous vetting support

Support Trusted Workforce 2.0 and continuous vetting processes, including enrollment, reciprocity and audit-ready workflows.

Insider threat assessment

Centralize counterintelligence and insider threat assessments with automated alerts, dashboards and case management.

Compliance transparency

Improve operational transparency and compliance readiness with role-based portals, real-time reporting, secure integrations and audit logging.

Accelerate deployment and outcomes

Observed client work indicates that Deloitte’s Vigilant has helped government agencies demonstrate measurable results:

40-50%

Reduction in time to deploy a case management tool

30%

Reduction in overall personnel vetting timelines

80%

Reduction in call volume from customers requesting updates