Transformation programs become prominent and central to the executive agenda
NEW YORK, April 23, 2025 —Deloitte’s “2025 Chief Transformation Officer Study” reveals key insights into successful transformation programs, highlighting the importance of financial and human capital, experienced leadership, and continuous change management. The findings underscore the growing prominence of transformation programs in executive agendas and their critical role in driving organizational success.
"Disruption is the new normal, and as a result, transformation programs are increasingly becoming a central focus for executives," said Anne Kwan, principal, US Monitor Deloitte, Deloitte Consulting LLP. "Our study shows that companies are taking a more deliberate approach to transformation, dedicating more resources and appointing experienced leaders to ensure these programs meet or exceed their goals."
As the influence and intensity of global disruptions increase, meaningful change requires companies to respond through more frequent and better-managed transformation. While many organizations focus on technology and operational upgrades, true transformation requires deeper structural shifts. To navigate disruption effectively, businesses must strengthen their transformation capabilities.
Six key insights on transformation
The “2025 Chief Transformation Officer Study” outlines six key insights gleaned from transformation programs that were CXO-sponsored, enterprise-wide, and business-driven:
The study also includes several case studies illustrating successful transformation strategies across various industries, from technology to life sciences. These examples highlight the importance of strategic planning, stakeholder engagement, and a relentless focus on metrics to drive sustained organizational change.
For more information about Deloitte's strategy practice and the CTrO study, please visit our website.
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