Business Performance Transformation
How to design and deliver strategic, enterprise-wide change to drive sustainable cost savings and provide the financial flexibility to shape your future business.
Materially improving business performance:
Our perspective
Improving business performance should be an enduring priority
A material improvement to business performance requires a shift in approach
Connect leadership, data and discipline to sustain performance improvements
Creating the value and freedom to thrive now and in the future
How we deliver and sustain value
We help our clients design, build and embed scalable solutions to promote material cost reduction, create greater financial flexibility and empower greater strategic choices. Using a common approach across industries, our team of deep sector SMEs work with our clients to provide data-driven insights, market leading practice, and honest challenge to support improved business performance.
Combine strategic thinking and data insights to define the vision statement and ambition for the organisation, including the key decisions required to achieve a step change in business performance.
- Leaders aligned on shared ambition with environment of trust and openness created
- Understanding of challenges, fears and leadership change readiness
- Agreement on decision making structure to allow tough decisions to be made
- Alignment on strategic choices required to achieve vision
Identify and analyse key strategic opportunities which span across functional boundaries to materially transform the cost base following a proven bottom-up (data-driven) and top-down (hypothesis-led) approach. Outline tangible steps required to achieve the change, including strategic opportunity design and delivery plan, and investment required.
- Strategic opportunities substantiated through bottom-up data analysis and SME challenge / validation, and aligned with leadership
- Quantified change portfolio with business case and roadmap developed
- Agreed governance required to track & sustain performance improvement
Develop a clearly defined execution roadmap, establish conditions required to deliver and embed the transformation, and mobilise the effort to deliver with a strong communication strategy and buy-in across the stakeholder landscape.
- Business case and transformation roadmap aligned with all key stakeholders
- Effective governance to adapt and re-prioritise where required
- Benefits tracking capability in place to monitor and report on progress
- Delivery teams execute against book of work
Embed sustainable cost management throughout the organisation, through a data-driven approach and a shared commitment and accountability.
- Mechanism to provide ongoing cost transparency across the business
- Systemic cost culture with shared accountability and discipline to deliver against the strategic vision
- An ‘always-on’ ability to monitor the cost base and identify new potential issues
- Monitoring of progress of benefits delivery and ‘independently’ validating benefit realisation
Combine strategic thinking and data insights to define the vision statement and ambition for the organisation, including the key decisions required to achieve a step change in business performance.
- Leaders aligned on shared ambition with environment of trust and openness created
- Understanding of challenges, fears and leadership change readiness
- Agreement on decision making structure to allow tough decisions to be made
- Alignment on strategic choices required to achieve vision
Identify and analyse key strategic opportunities which span across functional boundaries to materially transform the cost base following a proven bottom-up (data-driven) and top-down (hypothesis-led) approach. Outline tangible steps required to achieve the change, including strategic opportunity design and delivery plan, and investment required.
- Strategic opportunities substantiated through bottom-up data analysis and SME challenge / validation, and aligned with leadership
- Quantified change portfolio with business case and roadmap developed
- Agreed governance required to track & sustain performance improvement
Develop a clearly defined execution roadmap, establish conditions required to deliver and embed the transformation, and mobilise the effort to deliver with a strong communication strategy and buy-in across the stakeholder landscape.
- Business case and transformation roadmap aligned with all key stakeholders
- Effective governance to adapt and re-prioritise where required
- Benefits tracking capability in place to monitor and report on progress
- Delivery teams execute against book of work
Embed sustainable cost management throughout the organisation, through a data-driven approach and a shared commitment and accountability.
- Mechanism to provide ongoing cost transparency across the business
- Systemic cost culture with shared accountability and discipline to deliver against the strategic vision
- An ‘always-on’ ability to monitor the cost base and identify new potential issues
- Monitoring of progress of benefits delivery and ‘independently’ validating benefit realisation
Underpinning our cost offering is our proprietary market leading Cost Diagnostic Tool
The Deloitte Cost Diagnostic Tool acts as an accelerator for achieving business performance goals by providing clients with a service-based understanding of their costs. Our Cost Diagnostic Tool enables clients to identify optimisation opportunities across large sets of data, displayed within a set of dynamic dashboards. These data-rich insights inform executive actions and can be embedded on an ongoing basis to support sustainable cost transformation.
The Deloitte difference
We have deep functional, business and industry cost expertise, based on extensive experience, that goes beyond just theory and provision of benchmarks to deliver achievable outcomes. We provide open and honest challenge to our clients to help them determine the art of the possible and move beyond internal boundaries and perceived limitations.
We have data-driven tooling to quickly identify cost opportunities, provide executive insights, quantify the savings and track benefit delivery. Our data led approach brings to life the impact of changes for our clients and supports a culture of cost discipline and fact-based decision making now and in the future.
We understand what is required to deliver successful strategic cost transformation. Based on years of experience we have identified the conditions required for organisations to successfully deliver business outcomes, including the importance of aligning leadership to transformation objectives to enable tough decisions in a timely and consistent manner.
We develop strategies and deliver efficiently, at scale, anywhere in the world, drawing upon local market knowledge and a global ecosystem of partnerships and alliances. We offer flexible delivery models where we partner with our clients to share both the risk and reward of the transformation.
Get in contact
The Deloitte UK cost transformation team has significant experience shaping strategic cost programmes and delivering tangible benefits for a range of FTSE 100 businesses and large corporations across key sectors and industries including financial Services, retail, telecommunications, consumer goods and life sciences.
Deloitte cost transformation leaders work with c-suite executives and understand what it really takes to establish the right conditions for successful cost transformation delivery.
Tony Schofield
Deloitte Financial Services Cost Transformation Lead
Lorraine Barnes
Deloitte Operations Excellence Lead
Jim Allen
Deloitte Operations Transformation Lead
Howard Doberman
Global Operations Lead
Lucinda Hedley
Head of Capital Markets
Naomi Hudson
Cost Reduction Consulting Lead