Si Ngah Leong is an Operations and Technology Partner in Deloitte Southeast Asia’s Technology & Transformation practice in the Government & Public Services sector.
With over 15 years of experience across justice and regulatory domains, she partners with the public sector on addressing complex operational challenges and delivering large-scale transformation.
Si Ngah specialises in architecting end-to-end transformation spanning business and operating model design, citizen-centric service experiences, and technology-enabled delivery. She leads the application of AI into core operations to enable more intelligent, responsive, and scalable public services. She has led the implementation of systems and platforms that strengthen operational effectiveness, enhance service outcomes, and enable agencies to scale with discipline drive real, measurable outcomes in service delivery and decision-making ensuring that AI and digital investments are grounded in strong governance, trusted data, and clear value realisation.
