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Business Agility

A continuous flow of value to stay relevant

Empowering organizations to rapidly adapt, innovate, and thrive in a dynamic market through tailored business agility solutions

Deloitte’s Business Agility Offering is designed to future-proof organizations, enabling them to not only adapt but flourish in the digital era

In today’s fast-paced and constantly evolving business landscape, agility is crucial for organizations aiming to thrive. Business agility empowers companies to swiftly adapt to shifting market dynamics, evolving customer demands, and emerging technologies.

By embracing agility, organizations enhance their decision-making capabilities, foster greater innovation, and accelerate the time-to-market for new products and services. Agile practices promote a customer-centric approach, improve cross-team collaboration, and drive continuous process improvement.

In an environment marked by intense global competition, organizations can distinguish themselves through heightened customer focus, superior quality, and innovation. Once the imperative for change is clearly understood and embedded within the company, the emphasis should shift towards delivering a continuous flow of value to maintain relevance.

Enter Agile

Agile is a dynamic way of working that focuses on iterative planning and delivery, designed to provide value to customers early and continuously. Originally rooted in product and software development, Agile has rapidly expanded across industries as a powerful approach to navigating complexity and uncertainty.

However, scaling Agile beyond individual projects and programmes to the entire enterprise presents significant challenges. Complex business and regulatory environments, legacy systems, and siloed organisational structures often stand in the way of embedding Agile principles effectively. Successfully overcoming these barriers requires a holistic approach—one that spans technology, people, processes, and governance.

Deloitte Sweden offers a wide range of agile capabilities

Our practice in numbers

We provide multiple services to enhance your business including workshop facilitation, training and coaching

Product Management is a customer-centric discipline focused on maximising product value throughout its lifecycle. It offers a structured approach to understanding customer needs, defining a clear product vision, and continuously prioritising and delivering the right features. This enables organisations to move from project-based delivery to product-oriented ways of working, with a strong focus on outcomes and value creation.

At Deloitte Nordics, we help organisations establish and mature their Product Management capabilities pragmatically and at scale. Leveraging proven practices and experience from large-scale agile transformations, we support defining product strategies, strengthening product ownership, and implementing governance models that balance autonomy with alignment. This empowers teams to prioritise effectively and respond quickly to changing customer and market needs.

Product Management bridges strategy, customer insights, and execution. By combining a clear product vision with data-driven prioritisation and continuous feedback, organisations can accelerate time to market, improve customer satisfaction, and ensure product investments deliver measurable business outcomes. Deloitte partners with organisations throughout the Product Management journey—from setup and role clarity to capability building and continuous improvement.

Agile People is a people focused discipline that represents a shift in how organizations approach business agility, with its own people at the heart of organizational success. 

At Deloitte, we recognize that agile transformation is not just about processes—it’s about people. Our structured approach to understanding people working in agile environments delivers measurable results. We begin with a comprehensive current state assessment, providing clear visibility into how your organization currently operates, where friction exists, and what untapped potential remains. Then, we develop targeted improvements—specific, actionable strategies designed to enhance agility and performance in ways that resonate with your workforce. Most importantly, during this process, we ensure sustainable change by establishing a common language for agile people practices that works across all organizational levels, from individual contributors to the C-suite.

Recently, a company came to us feeling stuck in their journey for higher agile maturity for several of their teams. They wondered if their people practices were hindering or enabling their journey. Using our structured approach, we were able to define the team's current maturity and identify areas of strength and areas to address for increased agility. Although recent, this have already led to increased visibility into the people side of agile, and increased knowledge sharing between teams around best practices. 

The path to true organizational agility begins with understanding and empowering your people. Let Agile People guide your transformation journey, turning people-focused discipline into competitive advantage.

Lean Portfolio Management (LPM) is a strategic framework designed to manage and optimise an organisation’s portfolio of initiatives, products and investments. It ensures alignment with overarching business objectives, enhances transparency, and maximises the delivery of value to customers. By applying LPM, organisations can prioritise and fund the right initiatives based on their strategic goals, available capacity, and risk tolerance.

At Deloitte Nordics, we have developed a comprehensive Lean Portfolio Management Playbook to help organisations adopt and embed agile, outcome-focused portfolio governance. Drawing on agile principles and Deloitte’s experience from large-scale transformations, the playbook provides practical steps to align investment decisions and prioritisation with strategic goals. It supports a shift from traditional project-based funding to flexible portfolio management that drives long-term value and agility.

Objectives & Key Results
A key component of successful LPM is the use of Objectives and Key Results (OKRs). Organisations set specific, measurable, and time-bound objectives that reflect their vision and mission, alongside key results that track progress towards these goals. OKRs foster a culture of transparency, accountability, and continuous improvement, helping teams maintain focus on what truly matters. Deloitte has extensive experience supporting organisations through their OKR implementation journeys, ensuring that this powerful tool drives meaningful outcomes within the LPM framework. 

Agile tooling comprises software tools and platforms designed to support Agile project management and software development practices. By adopting agile tooling, organisations can enhance collaboration, increase transparency, and streamline workflows across teams and projects. This provides real-time visibility into progress and dependencies, empowering faster, more informed decision-making and improved risk management. 

Deloitte’s expertise in technology transformation and cloud migrations of agile tools which is complemented by strategic partnerships with leading tooling providers such as Atlassian. Together, we enable transformation teams to work better through standardised workflows, integrated platforms, and enhanced program visibility. Our collaborative approach supports in delivering complex transformations more efficiently, with greater predictability and reduced costs.

Value Stream Design is the concept adopted by organizations when they want to accelerate product delivery and increase customer satisfaction by designing and optimizing their value streams, while seamlessly connecting strategy to execution

By leveraging extensive experience in organizational design, collaborative workshops and best practices, we at Deloitte has developed a playbook and is well equipped to support organizations in their opportunities to structure delivery teams effectively. Our methods provide proven approaches to identify value streams, bring business and IT collaboration to the core, and align teams to maximize performance and strategic outcomes.

In simple terms, Value Stream Design at Deloitte can help you to:

  1. Design and optimize how you deliver value to your customers
  2. Structure and align your teams for maximum performance
  3. Connect your strategy directly to execution

Ready to transform how your organization delivers value and drives strategic success?

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Move from Doing Agile to Being Agile

Many organizations get stuck "doing agile" rather than making fundamental changes to the company DNA. Deloitte has the experience to help positively impact organizations throughout their path to increased agility. Through our highly experienced transformation specialists, trainers, coaches, and skilled delivery resources, we promote cultural and behavioral changes. We help develop high performing teams to improve business and technology delivery from concept to value. 

  • Case study

    One global financial services company turned to Deloitte when it sought a new way to develop software that would help enable new digital banking options for its customers. Driven to be more innovative, our client looked to scale and accelerate Agile adoption by creating product-based teams empowered to innovate and deploy their products independently across the platform.

  • Business Agility Survey 2024

    A pulse check of Business Agility in the Nordics

    In this survey Deloitte collected insights of the actual pulse of Business Agility in Nordic organizations.

    The survey is focused on organizations that are applying agile ways of working in both small and larger scale. The data was processed from Q4 2023 until release of the report in Q2 2024.

  • Nordic Deloitte Business Agility Survey 2021

    A pulse survey on Business Agility across organizations in the Nordics.

    Deloitte has collected insights on how Business Agility is used across Nordic organizations. The survey is focused on organizations already applying Agile ways of working at both small and large scale. The survey summarizes the key findings of the current maturity on Business Agility and through common patterns and anti-patterns observed, it provides recommendations to organizations toward becoming a true Agile enterprise.

  • Delivering a Business Agility journey

    Delivery of a future proof organization follows an agile approach with three distinct phases and can be applied to all current enterprise Agile frameworks to guide clients through their journey. We optimize the people, processes, tools and architecture needed to take clients from Imagine, to Deliver, and ultimately to Run. The knowledge and insights we share with clients are based on successful Agile transformations with clients across the globe.

  • Value Stream Design, a necessity for an effective and adaptive organisation in the digital era

    To adapt to today's market dynamics, there is a significant curiosity among our clients in organising their deliveries around value streams. To do this successfully we argue that you need to adopt a value stream management (VSM) approach and understand value stream design.

  • Incumbent Swedish bank | Lean Portfolio Management Implementation

    The bank committed on a journey to harmonize the enterprise due to increased pressure from regulators and a burning foundation, with challenges such as different ways of working, differing governance,​ and many parallel / siloed initiatives that lacked transparency of capacity, holistic prioritization and progress​.

  • Successful teams - Financial Services

    The client wanted to improve their ways of working and to embrace an agile approach in their organization. With two business models and a waterfall focused organization with 60% of resources in tech and 30% in product, the vision was to make the shift towards client-centricity. Not being accustomed to cross-functional teams and other agile ways of working, the client wanted to explore what the benefits could be.

  • Digital agile transformation – Large retail company

    After merging a service department into the core business organization and making the department a new business area, the client went through a re-organization with the aim to get more control for that business area to grow. The new business area required a new operating model, new ways of working and the set-up of portfolio management control. As part of the change, clarification was needed of processes and the agile roles on different levels – operative, tactical and strategic. 

Deloitte helped us reshaping our internal processes and set up a new operating model that made us ready for the future. We gain a lot of their insights, and their expertise really was valuable to us and their help tailor made to fit our company & purpose.

 

Transformation Office Lead, Major Nordic Insurance Company