SAP Operate services

Jay is the Enterprise Operations Gen AI Leader and Managing Director of the Miami Office Consulting practice. He has more than 20 years of experience in Technology Consulting, Jay has spent the last 10 years focused on Application Management Services (Operate). Jay works with clients within the Technology, Media and Telecom Industry, focusing on helping organizations design, develop and implement application support solutions to maximize the value of their IT investments. Jay has experience working with a variety of clients, including Verizon, Miami Dade College, Intel, Twitter, Sony, Cisco, Dolby, Heart Media, Verizon and others, providing a wide-range of IT related services including ERP & eCommerce implementations, IT Strategy Development, IT Cost Reduction, Application Development and Maintenance (ADM) and Operate.

Clients depend on Deloitte not only to be their long-term trusted advisor and business transformer but also to be integral in their success by rolling up their sleeves and helping to operate critical parts of there business - delivering outcomes that add exceptional value and reduce risk. Joe is a Deloitte partner based in Canada and the Deloitte Global Consulting Services Operate Leader. Global Leader of Consulting Operate Services. A professional engineer with over 30 years of consulting experience leading end-to-end IT-enabled business transformation, Joe is an expert in operating large-scale mission business functions. Over the last 10 years, he has played a major role in the shift toward Next-Gen and digital technologies as a way to disrupt traditional industries and completely change the speed-to-market equation in the deployment of new technology. Supporting both commercial and public sector clients, Joe has worked with more than 100 different clients during his career, and his focus on business outcomes has helped each of them to achieve the benefits they sought. In 2004 was recognized as one of Canada’s Top 40 under 40.

Keshav is a leader at Deloitte Consulting Services LLP and the Global Enterprise Technology Operate leader for Deloitte across member firms. In this role he leads our Managed Services capabilities for SAP, Oracle, ServiceNow and Business Operations. He serves our key global client portfolio and enables their enterprise technology based transformation journey and path to value realization through our offerings. He's leading growth in new markets and create exciting opportunities for our practitioners. Keshav has over 30 years of experience in the Consulting Services Industry focusing on Enterprise Application Services including ERP transformation, testing, global delivery models, process mining and application management and Cloud Managed Services He has served as the account and Lead Engagement Partner for multiple clients, delivering cost effective solutions that drive Transformation, enable productivity, promote continuous innovation and positively impact the end user experience. He is a quality and risk advisor on large complex engagements for the Firm. Keshav has led the development of Customer Centers of Excellence, large scale transitions and global support models. He has led the development of implementation & support methodologies leveraging distributed delivery networks. Keshav has been published in the Wall Street CIO Journal. His clients span Banking and Finance, Technology, Consumer Products and State and Local Government.