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Deloitte’s reputation is one of our most cherished assets. It distinguishes Deloitte in the marketplace, differentiating us from the competition and enabling us to attract the world-class talent that is our hallmark. That’s why Deloitte’s Ethics teams work diligently and proactively to continually advance the culture of integrity across the organisation. Deloitte is committed to conducting business with transparency, honesty and the utmost professionalism.

Our Global Principles of Business Conduct (“Global Code”) outlines Deloitte’s ethical commitments and expectations of our 415,000 Deloitte people globally, giving the organisation a strong foundation built upon indelible principles. At Deloitte, we have placed ethical culture and values at the heart of our agenda, and we understand the critical responsibility Deloitte has to build trust and serve the public interest. Driving a proactive approach to ethics, and building and sustaining a culture of integrity, helps Deloitte people make the most appropriate professional decisions.

The Deloitte Global Ethics team and Deloitte firms’ Ethics officers continue to work closely with senior Deloitte leaders to build and enhance the organisation’s ethics programme, which consists of the following elements:

  • The Global Code and Deloitte firms’ codes of conduct, which provide additional local guidance, detailed expectations, consultation channels, links to policies and guidelines, and further support for professionals;
  • A global ethics policy that sets out the requirements for Deloitte firms' ethics programmes, along with an Ethics Officer Playbook to set clear expectations and reinforce the strategic role and responsibilities of Deloitte firms’ Ethics officers;
  • Ethical due diligence processes for Deloitte firm CEOs, board chairs, and other senior leaders, and enhanced expectations for firms’ boards of directors in governing ethical culture, ethical risks and ethics program agendas;
  • A global anti-discrimination and anti-harassment (including discrimination on the grounds of sex, gender identity or sexual orientation, and sexual harassment) policy that sets out the requirements for Deloitte firms’ own individual policies, subject to local laws. The global policy requires anti-discrimination and anti-harassment training for all Deloitte people upon joining and every two years thereafter;
  • A global familial and intimate personal relationships policy that sets out the requirements for Deloitte firms’ own individual policies and processes, subject to local laws, designed to help ensure that working relationships are, and are perceived to be, objective, fair and at arm’s length, and to mitigate real or perceived conflicts of interest;
  • Deloitte ethics training programmes—including online courses, classroom and virtual programs, and facilitator-led interactive case discussions—and communications campaigns. Ethics training is required for all new hires upon joining Deloitte, upon promotion to manager (specific to their roles) and for all Deloitte people every two years. Additional ethics training is also delivered to members of the Deloitte Global Board of Directors and Deloitte firm boards on a periodic basis. This training emphasises how boards can influence organisational ethics and the importance of setting a strong tone from the top;
  • Channels for consultation and reporting ethics concerns that emphasise confidentiality and nonretaliation—directly to Ethics or Talent teams; via managers, team leaders or managing directors and member firm partners; or using the third-party ethics helpline Deloitte Speak Up and similar, third-party local services—that are supported by training and communications;
  • A global non-retaliation policy that articulates Deloitte’s commitment to a non-retaliatory workplace, with monitoring procedures to support this;
  • Support activities—including communications, webinars and continuing education—to facilitate the sharing of leading practices among Deloitte firm Ethics teams;
  • An annual ethics survey, guidance on conduct risk assessment, and other tools to measure the effectiveness of ethics programmes across Deloitte;
  • An annual confirmation by Deloitte people that they have read, understood, and are following the Global Code; and
  • Detailed review programmes to measure and monitor compliance with the global ethics policy and drive improvement in Deloitte firm ethics programs over time.

External commitments

Further to our internal commitments, programs and approaches—and in support of the principles of Deloitte’s Global Code—Our Commitment to Responsible Business Practices and Supplier Code of Conduct codify Deloitte’s long-held beliefs and principles around these key areas:

  • Deloitte’s Commitment to Responsible Business Practices is rooted in our Purpose—more than 175 years of making an impact that matters for our people, society and Deloitte clients. It outlines the responsible business principles we believe in and the commitments we have made. These are embedded in our policies and inform our decision-making.
  • Deloitte’s Supplier Code of Conduct (“Supplier Code”) outlines our expectations of suppliers—that they support our commitment to doing not only what is good for business, but also what is good for the communities in which we operate. The Supplier Code focuses on human rights by requiring suppliers to treat workers with dignity and respect and not subject them to demeaning conditions. This includes prohibiting child and forced labor.

Multilateral initiatives

Deloitte plays a role in various external efforts to promote ethical conduct in the business world. These include:

  • University of Notre Dame Deloitte Center for Ethical Leadership. Members of the advisory board include retired Deloitte LLP (US) leaders and the Deloitte LLP Chief Ethics and Compliance Officer.
  • Ethics Research Center (the research arm of the Ethics and Compliance Initiative). Deloitte US is represented on its board of directors.
  • Center for Professional Responsibility in Business and Society, University of Illinois College of Business. Deloitte US is represented on its advisory board.
  • The Ethics Centre (Canadian Centre for Ethics and Corporate Policy). Deloitte Canada is represented on its board of directors.
  • Cercle Ethique des Affaires (French European Business Ethics Network member). Deloitte France is represented.
  • Center of Excellence in Ethics and Business, University La Salle of Mexico. The Center is sponsored by Deloitte Spanish-Latin America.

Through the challenges and uncertainties of the past year, Deloitte has strengthened credibility and trust with stakeholders by consistently living our purpose.