Operate services

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

Address evolving business needs and maximize the value of your technology investments with comprehensive Application Managed Services (AMS). By providing ongoing support, modernization, and enhancements, these services help organizations keep applications up to date, drive continuous improvement, and support business objectives.

Example services:

• AMS for package solutions (e.g., Oracle, SAP)
  
• AMS and modernization of custom and/or legacy apps
  
• DevOps, and enhancements
  

Complexity from emerging privacy laws and rising data volumes make it more important than ever to embed robust controls and fast, effective management of data that’s critical to meeting compliance obligations and managing unpredictable events. Deloitte’s Discovery and Data Management Operate services put talent and technology to work, modernizing your ability to respond.

Example services:

• Collection, processing, hosting and AI enabled data review services
• Digital forensic and technology investigations
• Technology advisory and expert witness
• Data breach, privacy notification and data remediation
• Information governance programs
• Claims management, legal intake and workflow management
• Contract management and structured data analytics
• Discovery program management and litigation support

A dynamic and future-forward service delivery model that combines specialized talent, technology, transformation know-how, and on-going management operations to meet your evolving finance and accounting needs.

Example services:

• Finance as a Service
• Finance analytics as a Service
• Finance staff augmentation
• Finance and accounting business process outsourcing (BPO)
  

Couples AI and GenAI innovation and implementation agility to enhance anti-money laundering (AML) operations and address the challenges posed by a complex program combined with evolving risks and regulatory expectations. Our know your customer (KYC) and transaction monitoring (TM) managed services enable clients to embed Deloitte’s network of experience around the globe, cutting-edge technology and process and data insights directly and seamlessly into their AML business operations.

Example services:

• AML transaction monitoring
• Know your customer (KYC)
• Screening
• Fraud
• Testing

Bundled, co-sourced, or outsourced compliance and reporting for a variety of responsibilities that are often multi-service, multi-jurisdiction, with central coordination.

Example services:

• Corporate income tax
• VAT/indirect tax
• Customs
• Statutory accounting
• Tax provision
• Transfer pricing

Seismic shifts in the global payroll market are changing the future of payroll. Deloitte can help you navigate the complex landscape of global payroll management across each of your geographies. Deloitte combines local delivery excellence with a centralized coordination model, powered by best-in-class technology, PayrollAdvantage. Deloitte provides you with visibility across your global payroll, offering transparency and control over your data and processes.

Example services:

• Payroll transformation
• Payroll strategy
• Payroll technology selection
• Payroll staff augmentation

Brings together innovation and experience to help transform the valuation function and address the challenges posed by this complex aspect of investment management, increased scrutiny from regulators, auditors, and investors, and complicated markets. Leverages our network of valuation specialists around the globe and ValueD technology to provide independent valuation services that are cost-effective, efficient, reduce risk, and informed by deep industry insights.

Example services:

• Monthly, quarterly and/or annual portfolio company, loan, and real property valuations
• Advising on valuation policies and procedures
• Tax-related valuations (valuation of entities; valuation of carried, LP, or GP interests for tax)
• Daily monitoring of investments in interval funds
• Negotiation-related support for portfolio asset or corporate acquisition
• Roll forward for indirect fund investments (NAVs)

Procurement Operate is a future-forward offering that seamlessly combines category knowledge, advanced technologies (including Agentic AI), innovation and transformation, and ongoing operations. This approach is designed to meet evolving source-to-pay needs, while delivering business outcomes.

Example services:

• Category management
• Strategic sourcing, tactical sourcing, and tail spend management
• Contract services (including drafting, redlining, and contract administration)
• Supplier management
• Procurement operations (including procurement help desk support)
• Procurement platform management (including supplier onboarding)

Specialist-led services to support organizations’ compliance with reporting frameworks, regulatory requirements, and internal controls, leveraging specialized talent and advanced technology.

Includes: Financial Reporting, Sustainability & Climate Reporting, Internal Control over Financial Reporting, Internal Control over Sustainability Reporting, and Integrated Reporting. RaaS are recurring activities, embedded into client operations which is high value and is focused on outcomes related to client reporting processes.

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Simplify and enhance your sustainability reporting with the optimal balance of technology, talent and regulatory understanding to help meet strategic sustainability goals.

Example services:

• Reporting readiness and long-term strategy
• Materiality assessment and roadmap
• Data management and internal controls
• Technology and artificial intelligence implementation
• Assurance-ready report preparation
• Tax strategy and incentives

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

Address evolving business needs and maximize the value of your technology investments with comprehensive Application Managed Services (AMS). By providing ongoing support, modernization, and enhancements, these services help organizations keep applications up to date, drive continuous improvement, and support business objectives.

Example services:

• AMS for package solutions (e.g., Oracle, SAP)
• AMS and modernization of custom and/or legacy apps
• DevOps, and enhancements

A variety of co-sourced and outsourced services, offered singly or bundled, related to the management of employees on global assignment.

Example services:

• Global mobility tax
• Immigration (non-US)
• Relocation

Seismic shifts in the global payroll market are changing the future of payroll. Deloitte can help you navigate the complex landscape of global payroll management across each of your geographies. Deloitte combines local delivery excellence with a centralized coordination model, powered by best-in-class technology, PayrollAdvantage. Deloitte provides you with visibility across your global payroll, offering transparency and control over your data and processes.

Example services:

• Payroll transformation
• Payroll strategy
• Payroll technology selection
• Payroll staff augmentation

Manages and optimizes an organization’s HR operations through continuous support and specialized experience. This offering helps enable organizations to focus on strategic initiatives while supporting operational excellence. Together, these capabilities provide an extensive framework for streamlined, effective, and scalable HR operations.

Example services:

• Project and program management
• Managed actuarial services
• Change management
• HR as a Service
• Organization design

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

Address evolving business needs and maximize the value of your technology investments with comprehensive Application Managed Services (AMS). By providing ongoing support, modernization, and enhancements, these services help organizations keep applications up to date, drive continuous improvement, and support business objectives.

Example services:

• AMS for package solutions (e.g., Oracle, SAP)
• AMS and modernization of custom and/or legacy apps
• DevOps, and enhancements

Support your organization’s evolving cloud needs with comprehensive management and enhancement of your cloud infrastructure. Cloud Managed Services deliver ongoing maintenance, seamless migration, and continuous optimization to help organizations realize the full potential of their cloud environments.

Examples services:

• Cyber Cloud Managed Services
• OneCloud
• Google Cloud Managed Services
• Azure Cloud Managed Services

Deloitte takes on vital parts of the operative business for clients, focusing on operating and continuously innovating digital platforms and processes across marketing, commerce, sales, service, and digital products.

Example services:

• Application Managed Services
• Business process as a Service

Complexity from emerging privacy laws and rising data volumes make it more important than ever to embed robust controls and fast, effective management of data that’s critical to meeting compliance obligations and managing unpredictable events. Deloitte’s Discovery and Data Management Operate services put talent and technology to work, modernizing your ability to respond.

Example services:

• Collection, processing, hosting and AI enabled data review services
• Digital forensic and technology investigations
• Technology advisory and expert witness
• Data breach, privacy notification and data remediation
• Information governance programs
• Claims management, legal intake and workflow management
• Contract management and structured data analytics
• Discovery program management and litigation support

IT Infrastructure Managed Services refers to the proactive management, monitoring, and support of an organization’s core IT systems and infrastructure. These services are designed to help enable the reliability, security, scalability, and optimal performance of IT environments, enabling organizations to focus on their core business while reducing operational risk and IT costs.

Example services:

• Network management
• Server and storage management
• End-user computing support
• IT service desk and incident management
• IT asset and configuration management
• Infrastructure monitoring and reporting

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

We help you control and manage all your contractual business relationships to improve effectiveness and unlock value throughout their lifecycle.

Example services:

• Pre-signature contract review and negotiation
• Post-signature contract management
• Scaled review and repapering

Complexity from emerging privacy laws and rising data volumes make it more important than ever to embed robust controls and fast, effective management of data that’s critical to meeting compliance obligations and managing unpredictable events. Deloitte’s Discovery and Data Management Operate services put talent and technology to work, modernizing your ability to respond.

Example services:

• Collection, processing, hosting and AI enabled data review services
• Digital forensic and technology investigations
• Technology advisory and expert witness
• Data breach, privacy notification and data remediation
• Information governance programs
• Claims management, legal intake and workflow management
• Contract management and structured data analytics
• Discovery program management and litigation support 
  

Our Legal Entity Management assists clients in the management and mitigation risk of corporate non-compliance and to achieve leading practices in governance. Innovative technology solutions coupled with years of subsidiary governance experience and rigorous internal controls, helps ensure effective management of legal entities across industries globally.

Example services:

• Annual compliance and subsidiary governance services
• Corporate health checks
• Company secretarial support capabilities
• Registered office address
• Management of corporate data
• Board governance and meeting support

A variety of co-sourced and outsourced services to assist with efficient delivery of high-volume activities, transparency and predictability of legal spend, economies of scale and more effective risk management.

Example services:

• Legal document review
• Legal operations and spend management
• Legal counsel as a Service
• Legal regulatory mapping
• Legal staffing

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

Address evolving business needs and maximize the value of your technology investments with comprehensive Application Managed Services (AMS). By providing ongoing support, modernization, and enhancements, these services help organizations keep applications up to date, drive continuous improvement, and support business objectives.

Example services:

• AMS for package solutions (e.g., Oracle, SAP)
• AMS and modernization of custom and/or legacy apps
• DevOps, and enhancements

Support your organization’s evolving cloud needs with comprehensive management and enhancement of your cloud infrastructure. Cloud Managed Services deliver ongoing maintenance, seamless migration, and continuous optimization to help organizations realize the full potential of their cloud environments.

Examples services:

• Cyber Cloud Managed Services
• OneCloud
• Google Cloud Managed Services
• Azure Cloud Managed Services

Deloitte takes on vital parts of the operative business for clients, focusing on operating and continuously innovating digital platforms and processes across marketing, commerce, sales, service, and digital products.

Example services:

• Application Managed Services
• Business process as a Service

Procurement Operate is a future-forward offering that seamlessly combines category knowledge, advanced technologies (including Agentic AI), innovation and transformation, and ongoing operations. This approach is designed to meet evolving source-to-pay needs, while delivering business outcomes.

Example services:

• Category management
• Strategic sourcing, tactical sourcing, and tail spend management
• Contract services (including drafting, redlining, and contract administration)
• Supplier management
• Procurement operations (including procurement help desk support)
• Procurement platform management (including supplier onboarding)

Specialist-led services to support organizations’ compliance with reporting frameworks, regulatory requirements, and internal controls, leveraging specialized talent and advanced technology.

Includes: Financial Reporting, Sustainability & Climate Reporting, Internal Control over Financial Reporting, Internal Control over Sustainability Reporting, and Integrated Reporting. RaaS are recurring activities, embedded into client operations which is high value and is focused on outcomes related to client reporting processes.

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Help achieve end-to-end supply network resiliency through enhanced intelligence, monitoring and management of your supply chain operations. Leading-edge technology, insights and advanced AI solutions help you unlock greater value, operate with agility and thrive amid disruptions.

Example services:

• Network illumination and value stream mapping
• Event monitoring and risk sensing
• Extended supply network insights and collaboration
• Rapid risk mitigation planning and management

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

We help you control and manage all your contractual business relationships to improve effectiveness and unlock value throughout their lifecycle.

Example services:

• Pre-signature contract review and negotiation
• Post-signature contract management
• Scaled review and repapering

Brings together experienced identity specialists, market-leading technology, and agile processes as your trusted advisor to set up, operate, and evolve digital identity to drive business outcomes for your organization.

Example services:

• Identity strategy and roadmap
• Frictionless, risk-based authentication (SSO and MFA)
• Identity analytics and governance
• Privileged access management
• Emerging identity trust services
• Zero Trust identity

Complexity from emerging privacy laws and rising data volumes make it more important than ever to embed robust controls and fast, effective management of data that’s critical to meeting compliance obligations and managing unpredictable events. Deloitte’s Discovery and Data Management Operate services put talent and technology to work, modernizing your ability to respond.

Example services:

• Collection, processing, hosting and AI enabled data review services
• Digital forensic and technology investigations
• Technology advisory and expert witness
• Data breach, privacy notification and data remediation
• Information governance programs
• Claims management, legal intake and workflow management
• Contract management and structured data analytics
• Discovery program management and litigation support

Couples AI and GenAI innovation and implementation agility to enhance anti-money laundering (AML) operations and address the challenges posed by a complex program combined with evolving risks and regulatory expectations. Our know your customer (KYC) and transaction monitoring (TM) managed services enable clients to embed Deloitte’s network of experience around the globe, cutting-edge technology and process and data insights directly and seamlessly into their AML business operations.

Example services:

• AML transaction monitoring 
• Know your customer (KYC)
• Screening
• Fraud
• Testing

Our Legal Entity Management assists clients in the management and mitigation risk of corporate non-compliance and to achieve leading practices in governance. Innovative technology solutions coupled with years of subsidiary governance experience and rigorous internal controls, helps ensure effective management of legal entities across industries globally.

Example services:

• Annual compliance and subsidiary governance services
• Corporate health checks
• Company secretarial support capabilities
• Registered office address
• Management of corporate data
• Board governance and meeting support

Specialist-led services to support organizations’ compliance with reporting frameworks, regulatory requirements, and internal controls, leveraging specialized talent and advanced technology.

Includes: Financial Reporting, Sustainability & Climate Reporting, Internal Control over Financial Reporting, Internal Control over Sustainability Reporting, and Integrated Reporting. RaaS are recurring activities, embedded into client operations which is high value and is focused on outcomes related to client reporting processes.

Simplify and enhance your sustainability reporting with the optimal balance of technology, talent and regulatory understanding to help meet strategic sustainability goals.

Example services:

• Reporting readiness and long-term strategy
• Materiality assessment and roadmap
• Data management and internal controls
• Technology and artificial intelligence implementation
• Assurance-ready report preparation
• Tax strategy and incentives

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

Address evolving business needs and maximize the value of your technology investments with comprehensive Application Managed Services (AMS). By providing ongoing support, modernization, and enhancements, these services help organizations keep applications up to date, drive continuous improvement, and support business objectives.

Example services:

• AMS for package solutions (e.g., Oracle, SAP)
• AMS and modernization of custom and/or legacy apps
• DevOps, and enhancements

Deloitte takes on vital parts of the operative business for clients, focusing on operating and continuously innovating digital platforms and processes across marketing, commerce, sales, service, and digital products.

Example services:

• Application Managed Services 
• Business process as a Service

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

Address evolving business needs and maximize the value of your technology investments with comprehensive Application Managed Services (AMS). By providing ongoing support, modernization, and enhancements, these services help organizations keep applications up to date, drive continuous improvement, and support business objectives.

Example services:

• AMS for package solutions (e.g., Oracle, SAP)
• AMS and modernization of custom and/or legacy apps
• DevOps, and enhancements

Procurement Operate is a future-forward offering that seamlessly combines category knowledge, advanced technologies (including Agentic AI), innovation and transformation, and ongoing operations. This approach is designed to meet evolving source-to-pay needs, while delivering business outcomes.

Example services:

• Category management
• Strategic sourcing, tactical sourcing, and tail spend management
• Contract services (including drafting, redlining, and contract administration)
• Supplier management
• Procurement operations (including procurement help desk support)
• Procurement platform management (including supplier onboarding)

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Help achieve end-to-end supply network resiliency through enhanced intelligence, monitoring and management of your supply chain operations. Leading-edge technology, insights and advanced AI solutions help you unlock greater value, operate with agility and thrive amid disruptions.

Example services:

• Network illumination and value stream mapping
• Event monitoring and risk sensing
• Extended supply network insights and collaboration
• Rapid risk mitigation planning and management

Simplify and enhance your sustainability reporting with the optimal balance of technology, talent and regulatory understanding to help meet strategic sustainability goals.

Example services:

• Reporting readiness and long-term strategy
• Materiality assessment and roadmap
• Data management and internal controls
• Technology and artificial intelligence implementation
• Assurance-ready report preparation
• Tax strategy and incentives 

Deliver ongoing analysis and insights, by leveraging advanced AI tools and analytics platforms and provide support for data operations (including support for the platforms themselves).

Example services:

• Data science and analytics
• Data operations and platform management
• AI/ML foundries and value-added/managed services
• Intelligent automation

A dynamic and future-forward service delivery model that combines specialized talent, technology, transformation know-how, and on-going management operations to meet your evolving finance and accounting needs.

Example services:

• Finance as a Service
• Finance analytics as a Service
• Finance staff augmentation
• Finance and accounting business process outsourcing (BPO)

Bundled, co-sourced, or outsourced compliance and reporting for a variety of responsibilities that are often multi-service, multi-jurisdiction, with central coordination.

Example services:

• Corporate income tax
• VAT/indirect tax
• Customs
• Statutory accounting
• Tax provision
• Transfer pricing

A variety of co-sourced and outsourced services, offered singly or bundled, related to the management of employees on global assignment.

Example services:

• Global mobility tax
• Immigration (non-US)
• Relocation

Seismic shifts in the global payroll market are changing the future of payroll. Deloitte can help you navigate the complex landscape of global payroll management across each of your geographies. Deloitte combines local delivery excellence with a centralized coordination model, powered by best-in-class technology, PayrollAdvantage. Deloitte provides you with visibility across your global payroll, offering transparency and control over your data and processes.

Example services:

• Payroll transformation
• Payroll strategy
• Payroll technology selection
• Payroll staff augmentation

Deloitte's Electronic Health Records (EHR) solution helps facilitate the digital transformation of health systems, transitioning from traditional models to modern leading practices with a focus on enhancing the human experience.

Example services:

• Application services
• Infrastructure services
• Cybersecurity services
• Integration services
• Testing services
• Analytic and data services

Future of Travel services create a more connected, accessible, and secure world where governments, businesses, and citizens can confidently navigate a modern travel ecosystem that is safe and seamless.

Example services:

• Applicant backlog solutions
• System integration and data ingestion
• AI-adjudication tools
• Digital credential development
• Arrival experience and operations

The Software-defined Vehicle (SDV) Operate Platform is an automated, AI-driven platform that delivers end-to-end support to help Gen Y software-defined vehicles securely operate at scale in the market.

Example services:

• Architecture core blueprint
• Software-based R&D and operations
• Data-driven and connected services
• User-centric experience
• Power train and vehicle motion
• Autonomous driving

Unlock the full value of your business operations on AWS with Deloitte’s AWS Operate services to help you enhance performance, simplify complexity, and continuously improve outcomes.

Maximize the potential of your Oracle applications. Continuously innovate to improve business processes, business value, and facilitate ongoing improvements.

Deloitte Digital’s Operate for Salesforce provides next-generation managed services that combine platform performance, integrated capabilities, and modern delivery to help keep your ecosystem running smoothly and evolving with your business.

Next-generation managed services to help maximize your SAP technology investment. Unlock greater potential from your SAP environment. Address ongoing upgrades, simplify business processes, enable scalability and continuous improvements.

With Deloitte’s next-generation managed services, powered by ServiceNow, you can run AI agents in production with the controls leaders expect: clear ownership, safe change, and measurable outcomes. We help you scale what works, retire what does not, and keep the platform ready for what comes next.

S2S is Deloitte’s unique managed services contract which provides an integrated, ready-to-use AI solution that helps accelerate infrastructure optimization, platform implementation and enablement of use cases to forge a clear path to operational excellence, from concept to deployment.

Example services:

• Manage end-to-end AI ecosystem (e.g., infra, platform, data)
• Enable optimization across inferencing, AI model ops, etc.
• Implement security and reliability policies
• Establish monitoring and observability

Operate represents the next generation of innovative solutions, designed to empower your organization with continuous performance, accelerated growth, and enhanced risk management.