In this newly defined Digital Economy, customer and citizen engagement is expected, relationships are in real-time, choice is infinite, and technology enables everything we do. The growth of this new economy, coupled with significant global disruptions, has accelerated the strategic imperative for organizations to re-wire their DNA to “Be Digital”. Leaders, in this new age, will need to think, act and respond differently to ensure that their organization remains resilient and succeeds in this rapidly changing digital world.
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