Organizations are relentlessly targeting to adopt the latest industry trends to future proof themselves. Every business aspires to have efficient end-to-end processes to deliver an enhanced customer experience, and therefore improve the topline.
As the term Excellence is shifting from a general concept to become a business necessity, the race to adopt excellence and setting up the right structure to drive excellence is on, and every organization aims to be at the frontline.
Such a necessity unveils itself in the form of Centers of Excellence (COEs) designed in different forms, mainly focused on establishing the required capabilities to create assets for the organization and reaping the returns from those assets.
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