Deloitte has made integrity, quality awareness, compliance and ethical conduct its priority. To this end, it has put in place a complaints procedure. This procedure is the elaboration of or a supplement to the applicable laws and regulations, internal and external rules, codes, and procedures.
Deloitte employees, clients and third parties can submit a complaint.
Complaints may relate to:
The Ethics Officer deals with complaints within the scope of the complaints procedure. The Ethics Officer has a right to provide advice and is obliged to investigate and handle complaints confidentially and with due care. Ethics Officer and his team are bound by strict rules of confidentiality.
Please read the following information carefully before submitting a complaint:
Complaints can be sent to Deloitte Middle East offices on their addresses as per the following link. You can also send an email to DME Ethics Officer.
Complaints can also be raised using the Deloitte Speak Up as per
the following paragraph.
Deloitte Speak Up is Deloitte’s hotline for confidentially reporting undesirable conduct or suspicions thereof and for asking questions about rules of conduct and integrity. The hotline is available 24/7, 365 days a year. Since an independent party manages the hotline, confidentiality and (if so desired) anonymity are guaranteed. Deloitte Speak Up is available to Deloitte’s employees, suppliers, business relationships, and third parties. You can share your concerns or ask questions at http://deloittespeakup.ethicspoint.com/.