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Salesforce

Salesforce + Alibaba Cloud

Unleash digital power in China

China's distinctive digital landscape offers organizations opportunities to enhance their digital footprint and realize their commercial potential. Yet, some enterprises may encounter difficulties navigating China's robust security regulations, potentially impeding their expansion in the region. Deloitte Digital provides guidance and support to localize your Salesforce implementation through Alibaba Cloud migration.

End-to-end Salesforce localization in China

The trend of multinational companies localizing in China and Chinese companies globalizing is evident. With Salesforce teaming with Alibaba Cloud and strengthen operations in China, Deloitte Digital works closely alongside Salesforce and Alibaba Cloud to assist enterprises in achieving their AI, data, and customer relationship management transformation with comprehensive end-to-end capabilities.

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Salesforce & Alibaba Cloud

Alibaba Cloud addresses Salesforce users' concerns about data compliance and enables Salesforce to embrace China's digital technology capabilities and other platforms, thereby offering enterprises more flexibility in integrating into the local channels and ecosystem. The adoption of domestic Alibaba Cloud data centers may improve service access speed and enhance user experience. Additionally, product after-sales service and operational support for Salesforce in the Greater China region will now be handled by Alibaba Cloud, ensuring a timely response and product support for users in China.

Accelerate digital growth in China with Salesforce + Ali

Explore the opportunities for digital transformation within the regulatory landscape of China. Learn how multinational companies can thrive and maximize growth in the Chinese market while complying with the country's Cybersecurity Law (CSL). Discover how Salesforce China Customer 360 enables cross-border data transmission and supports the protection of sensitive personal data.

Get in touch

Frank Yu Changzhao

Salesforce Alliance Leader, Deloitte China

Frank Yu is a Partner in Deloitte Digital (C&M). With over 20 years of work experience on CRM, ERP and e-business consulting, Frank now leads the CRM practice for China mainland. He is a senior architect on Digital area - Salesforce.com, D365 and digital marketing areas. In the past years, Frank has supported many business owners with digital transformation. As the CRM leader and Salesforce GCR country leader, Frank manages the service to the clients in various industries including Manufacture, Energy& Utilities, Finance, Telecom and Retail.

Deloitte Services

Strategic localization advisory

Deloitte can provide advice on security strategy and strategic planning for the "China for China" localization blueprint design, considering compliance challenges, current operating models and organizational and systems landscape. This encompasses data management solutions, organization management solutions and project implementation roadmap

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Deloitte Salesforce Migration Services

Deloitte provides an intuitive migration tool that helps to minimize manual operations during deployment. The Deloitte migration tool features a user-friendly visual interface for streamlined metadata packaging and deployment. It is designed to identify and imports related data into the target environment, helping to ensure an efficient migration process for the environment.

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Operate with Deloitte

The migration is more than just a technical matter. There are various other changes and considerations involved, including data security compliance, integration with other applications, the code deployment process, data synchronization between AliCloud Hyperforce and the organization’s existing international instance, and adjustments to the operating model and organizational structure based on the new China instance. Deloitte's Operate service offers experienced talent, advanced technology, and transformation capabilities that can provide long-term support for your business.

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Recognition

Partner MVP 2024 for Salesforce on Alibaba Cloud