Sustainable delivery: Embedding Clause Zero in our operations and client engagement
Creating meaningful and lasting change in the world requires collaboration and collective action, particularly as we confront the impact of climate change and strive toward a low-carbon society.
The growing impact of climate change, coupled with the critical shift toward a low-carbon economy, presents one of the most demanding challenges of our time. Addressing this transformation requires immediate action and collective effort to build a sustainable future for generations to come. Over the past year, we have worked relentlessly to guide clients on their sustainable journeys while also taking proactive steps within our own business and operations.
We understand that every decision we make in delivering our services carries a profound responsibility to drive positive change. We are committed to leading by example and championing sustainability, both for our clients and within our own operations. In an ambitious stride, we have introduced a new Sustainable Delivery Clause, also known as Clause Zero, in our client engagement letters.
The Sustainable Delivery Clause is a standard text developed to be included in all engagement letters across all service lines, demonstrating to our clients and our people how we intend to place sustainability at the forefront of all our work and conversations. The clause differentiates Deloitte Middle East in the market, especially as an increasing number of our clients seek evidence of the steps taken to decarbonize the services we provide to them.
The clause will encourage and support our clients in delivering projects in a more sustainable way – for example, by opting for digital options such as virtual meetings and using online tools to help make low-carbon choices when travel is required. It is designed to place sustainability at the forefront of every project, from initial pursuit through to completion.
Teams across all of our business lines have been given access to tools such as a web-based travel emissions calculator, as well as checklists designed to support sustainable decision-making on the delivery of projects.
Watch this video and hear from Sustainability experts on what this clause means for our business and our clients.
The sustainable delivery clause is part of Deloitte’s WorldClimate strategy and the latest tangible step to transform our business and empower our people to help create a better future.
