A robust supply chain risk management program that addresses the strategic risks impacting the ability to provide a seamless consumer experience should be the cornerstone of any omni-channel strategy if consumer businesses (defined as D2C retail, consumer products, hospitality, and foodservice providers) want to reduce disruptions, enhance enterprise value, increase market share and grow revenues, protect brand reputation, and provide a heightened customer experience.
This white paper provides an overview of strategies that can be considered to develop a supply chain risk management program that improves assurance of supply, reduces the complexity associated with seamless inventory management, and enhances omni-channel supply chain resiliency.