Date of last revision: September 2024
Description of (Outsourced) Service |
Context of data transfer |
Country of establishment of the (Outsourcing) Service Provider (and its subcontractors, if any) / Sub-Processor |
Type of information transmitted or made available |
DSO Service Offering to which the data transfer relates |
Provision of systems and data backup solution and service |
Data transfer for outsourcing and sub-outsourcing purposes |
Luxembourg |
All types of data (encrypted) |
All |
Secure storage of physical archive including secure destruction of archived documents |
Data transfer for outsourcing purposes |
Luxembourg |
All types of data, including client identifying data |
All |
Sharing of collected AML-KYC documents between different Luxembourg Deloitte Entities in the context of the customer due diligence process required by Deloitte internal client and engagement acceptance policies and Law of 12 November 2004 on the fight against money laundering and financing of terrorism, as amended. |
Service Provision / Data transfer other than for outsourcing purposes |
Luxembourg (for the Processor) and Poland and Portugal (for the Sub-Processors) |
Client confidential and/or personal information: Personal Identification Information, Photographs, Contact Information, Professional Information, Financial Information, Beneficial Ownership Information. |
All |
Provision of internal audit services |
Data transfer for outsourcing purposes |
Luxembourg |
All types of data |
All |
Provision of data center facilities |
Service Provision / Data transfer other than for outsourcing purposes |
Luxembourg |
No data directly available (data: encrypted and physically segregated) |
All |
Operation and monitoring of IT infrastructure (servers, network), messaging system, backup systems |
Data transfer for outsourcing purposes |
Switzerland |
All types of data |
Tax Reporting Services offered to Swiss clients |
Provision of data center facilities |
Service Provision / Data transfer other than for outsourcing purposes |
Switzerland |
No data directly available (data: encrypted and physically segregated) |
Tax Reporting Services offered to Swiss clients |
Provision of a dashboarding solution for project management and production tracking by clients |
Data transfer for outsourcing and sub-outsourcing purposes |
Luxembourg |
Aggregated client transaction data (no client identifying data) |
CESOP Reporting Services |
Service performance monitoring |
Data transfer for outsourcing purposes |
Luxembourg |
Alerts might include details about specific transactions, user activities, or confidential service-related information. |
All |
Security log and alerts monitoring |
Data transfer for outsourcing purposes |
Luxembourg |
Log data, which may include client emails data including, but not limited to, recipients’ names, document file names, title of the email |
All |