Labour market disruptors are converging. Economies are quickly digitalising, our workforces are ageing, new skills are in demand and the support needs of jobseekers and employers are more complex than ever.
Many public sector agencies are working hard to identify what needs to change within their employment services and recalibrate accordingly. How can they better serve jobseekers, workers and employers while expanding employment opportunities for all?
As businesses and labour markets experience unprecedented pressures, there’s no better time to reinvent public employment services (PES). Download our latest report to kick-start your transformation journey.
New approaches to employment support are being launched amid technology shifts, economic disruptions and social change. Coming with the need to cultivate and deliver the skill sets that are most in demand, these factors are having profound consequences on work and access to employment services.
Our report outlines the key converging pressures and trends in PES today:
Learn more about how these factors impact employment and public employment services in our report.
Supporting jobseekers and employers requires a new action plan for PES. To meet evolving demands, many organisations are either planning or undertaking large-scale transformations. We’ve outlined seven trends in the common practices and initiatives adopted by leading employment services organisations.
We recognise that each model is context specific. While many of these models have not been implemented long enough to assess their efficacy, these trends can inspire some choices for your own transformational journey.
As employment programmes and services are urged to evolve, PES organisations must act to stay ahead of the curve. We’ve identified seven pathways to guide your modernisation efforts. These choice sets are interdependent, with impacts across all layers of the employment services delivery model and value chain:
Download the report to explore the key questions that can help steer your transformation journey.
The economic landscape is quickly evolving, with demographic shifts and changing skill requirements that are increasingly challenging to navigate. As governments around the world redesign programmes and services for jobseekers, workers and employers, there are important lessons to take and operationalise.
The recalibration of how employment services are delivered is already under way—and opportunities abound for those that are ready to transform.