The 2021 East Africa Insurance Outlook

Facilitators: Charles Luo, Rebecca Kariru-Muriuki, & Fred Muchena-Mitambo

In this edition of our insurance outlook for East Africa, we take a deep dive into where insurers stand in 2021, how they can take advantage of technology to disrupt themselves, reimagine their operating model and change the perception of insurance in the East African region.

Course Content

Our outlook is based on the first hand experience and insights of Deloitte’s subject matter specialists, supplemented with research and analysis by the Deloitte Centre for Financial Services.

Objectives

1.  Deep dive into three key emerging themes in East Africa:

• Customer experience
• Insurance perception
• Reimagining the operating model

2. Understand the impact of COVID 19 on the insurance operating environment

3. Understand implications of the new accounting requirements (IFRS17) & regulatory changes

Target Audience

All insurance industry practitioners, industry chief executives, chief financial officers, and board members.