Skip to main content

GST@9: The Next-Gen GST – Reform, Rationalise & Simplify

Nine Years of GST: Growing consensus as India Prepares for the Next Generation of Reforms

As India completes nine years of the Goods and Services Tax (GST), Deloitte’s latest edition of its flagship publication, “GST@9: The Next-Gen GST – Reform, Rationalise & Simplify” captures industry sentiment through a survey of C-suite, C-1 and C-2 level senior leaders across sectors and business sizes including the MSMEs. With around 1,100 responses spanning eight sectors, the report explores a forward-looking perspective on next generation GST reforms.

The survey reflects a defining milestone in GST’s journey. With positive sentiment nearing unanimity and negative perception close to nil in its ninth year, GST has earned broad-based stakeholder confidence in its stability and long-term framework.

Continuous improvements in digital infrastructure, coupled with sustained policy interventions and stakeholder engagement, have contributed to enhanced trust and predictability in the GST ecosystem. As GST enters its ninth year, it stands at a clear inflection point—moving from stabilisation to optimisation. The industry is aligned in its vision for GST 2.0.

Over the past nine years, the GST has evolved into a strong collaborative framework between the Government, industry, and institutions. The regime today reflects a mature and stable tax ecosystem, underpinned by increasing digitisation, improved policy responsiveness, and growing alignment with business practices.

The findings of GST@9 reinforce that industry is not only aligned with this progress but is also ready to actively contribute to the next phase—GST 2.0.

Industry priorities for the next phase of GST reform

As GST transitions into its next phase, the survey highlights the following key industry priorities:

Executive summary

Increase in stakeholder confidence reflecting unanimous positive sentiment, technology-led digitised compliance and rate rationalisation comes out as biggest impact

Policy focus areas include resolving interpretational ambiguities and optimising working capital while operational priorities focus on uniformity in audit procedures and faster refunds

Survey findings highlight a strong need for simplified return filing and reconciliation, stricter and time-bound refund processes, standardized and faster registration mechanisms, and clear guidance on ITC eligibility to reduce uncertainty and improve compliance efficiency.

Strong support for GSTAT rollout, with ITC disputes driving litigation, alongside the need for fair, time-bound dispute resolution and improved appellate processes to address delays, inconsistency, and limited independent review.

Growing emphasis on seamless GSTN compliance through enhanced auto-population and tracking, alongside demand for integrated portal features and strong adoption of AI-driven data processing and reconciliation.

Positive MSME experience driven by quarterly return adoption and threshold reliefs, alongside strong demand for invoice-based ITC, quarterly payments, and automated interest on delayed refunds to support cash flows.

Join us

Deciding the Careers for you is more than simply “landing the job”. It is finding a Place where you know you make a difference each day, where you can be your most authentic self. It is choosing your impact.