Improved business outcomes will drive increase in AI investments

There is an increased confidence in AI as businesses plan year on-year increases in their AI investments compared with the past year (82 percent in 2021 and 88 percent in 2022).

There is a move towards greater AI decentralisation and democratisation

Over the past year, businesses in India appear to have shifted their focus from AI centralisation towards a balanced mix of centralised and decentralised AI practices. Success in achieving business outcomes and tangible returns from AI investments and increasing popularity of democratising technologies (such as low code–no code, and greater proficiency and comfort within the workforce in working with AI) seem to be the key drivers of this change.

The ability to scale AI projects is key to sustaining business outcomes

Businesses faced challenges throughout the lifecycle of an AI implementation project and found scaling the project more difficult than starting one.

The time has come to build the culture of working “With” AI

Despite the excitement around AI and active measures being taken by businesses to promote the benefits of AI and the general good it can do for stakeholders, there is a palpable and persistent fear amongst the workforce for AI and its ultimate role in job cuts.

Organisations are taking proactive action for AI success

Businesses in India are taking several concerted actions to accelerate AI adoption while maximising value from AI initiatives. Ensuring transparent communication around AI vision and value of working, effective change management, and enabling and incentivising democratic adoption of AI across the workforce, help develop an AI-ready culture.

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