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Change is in the air

The elevated future of mobility: What’s next on the horizon?

Hybrid-electric vertical takeoff and landing (eVTOL) vehicles have the power to transform the air traffic ecosystem. Learn about the challenges aerial transport faces and how companies can take advantage of new opportunities.


A century ago, aviation pioneer Glenn Curtiss debuted the autoplane, a three-seat car-cum-aircraft with removable wings.1 Ever since, automobile and aviation enthusiasts have dreamed of “flying cars” that can reduce trips that take hours on the ground to minutes in the air, improving productivity and quality of life.

After decades of failed projects and false starts, a new class of vehicle is finally emerging that could to turn these dreams into reality by transforming the way people and cargo are moved in cities. To provide insight into this rapidly progressing space, Deloitte recently published a five-part series on the elevated future of mobility. The findings and implications are summarised in this paper.

Almost two years ago, Deloitte published Elevating the future of mobility, its initial view on a new class of aircraft that promises to revolutionise inter- and intra-city mobility.2 These aircraft, generally known as electric or hybrid-electric vertical takeoff and landing (eVTOL) vehicles, have the potential to improve the future of elevated mobility by moving people and cargo more quickly, quietly and cost-effectively than traditional helicopters. In the initial paper, several challenges and/or barriers that would need to be overcome before seeing the wholesale adoption of eVTOL aircraft were identified (see figure 1).

In a series of articles, the barriers to an elevated future of mobility have been highlighted, with recommended approaches provided for surmounting them. Through this process, we have come to view regulations as a subset of a holistic air traffic management system. The safety of eVTOLs will depend on eVTOL vehicle maturity, ground infrastructure and the air-traffic management system.

The eVTOL evolution

Much has happened in just the last two years in the eVTOL journey. To tell a complete and timely story, here is a summary highlighting the main findings of the five Deloitte articles published, updating them where appropriate:

1) Elevating the future of mobility3: Through the cumulative efforts of eVTOL manufacturers, operators and other key stakeholders, elevated mobility will likely become a reality over the next decade. Despite challenges, manufacturers have begun testing vehicles; ecosystem participants are collaborating on developing a robust regulatory framework; and technology is advancing swiftly.

Deloitte’s initial review focussed on the movement of people, but over the course of our research, it became apparent that the movement of cargo is just as important. In fact, it will likely drive the early adoption of eVTOL aircraft. Similarly, while the initial focus has been on the end goal of fully autonomous vehicles, this under-acknowledges the potential that early eVTOL vehicles will most likely be piloted in order to accelerate commercialisation. Overall, there has been rapid progress in the last two years, with many stakeholders believing: “If you build it, they will come.”4

2) Managing the evolving skies5: As the skies get busier, it is expected to be an ongoing challenge to manage and maintain an increasingly diverse airspace while keeping all air traffic moving safely and efficiently. A key enabler for the future of eVTOLs could be unmanned aircraft system traffic management (UTM), which would have to work in conjunction with existing air traffic management systems.

This “system of systems” is complicated to establish, but it is being pursued by a diverse group of stakeholders, including eVTOL operators, communication-system service providers, data-service providers and regulatory authorities. Success depends upon all stakeholders having trust in the essential elements of the air-traffic management system. This will require reliable and available communication, predictable and consistent navigation, and accessible, trusted surveillance. These elements, coupled with tried-and-tested procedures, co-ordinated teams, redundancy and continuous training, will be mission-critical in enabling the system to operate reliably and safely.

3) Psychological barriers to the elevated future of mobility6 : Social acceptance, or overcoming the psychological barriers, are expected to play a major role in shaping the eVTOL industry, as consumers are at the core of the elevated-mobility ecosystem. For this article, Deloitte questioned a global group of 10,000 consumers about their perception of fully autonomous eVTOL aircraft with respect to safety and perceived utility.

Nearly half of the respondents viewed autonomous aerial passenger vehicles as a potentially viable solution to roadway congestion.7 However, 80 per cent of the total either believe that these vehicles “will not be safe” or are currently uncertain that they will be safe.8 eVTOL aircraft can become part of the new mobility ecosystem only when creators and operators convince sceptical consumers that airborne vehicles are both useful and safe. Shaping consumer attitudes will be the joint responsibility of regulators, creators and operators of this new breed of aircraft.

4) Technological barriers to the elevated future of mobility9 : Several complex technological issues need to be addressed before air taxis and cargo transports take to the skies. These persistent challenges are primarily related to propulsion, situational-awareness systems, and advanced detection and collision-avoidance systems. While onboard technology is maturing quickly, efficient energy management (including battery capacity, speed of recharging and cost per kilowatt-hour) remains a limiting factor and is proving to be a difficult challenge to solve. It will likely take a group effort to eliminate the remaining technological barriers to urban air mobility.

To strengthen collaboration within the ecosystem, participants should develop and work on an integrated framework—spanning manufacturing, operations and certification—to advance technologies involved in eVTOL aircraft. This framework should provide a structure for encouraging collaboration within the ecosystem, harnessing electric propulsion technology through alliances and partnerships, leveraging advancements in ground autonomy and investing in cognitive automation capabilities.

5) Infrastructure barriers to the elevated future of mobility10: Although pilot projects are underway in major cities around the world, the infrastructure necessary to enable large-scale passenger and cargo transport in urban and suburban areas is not yet in place. The missing pieces include the ground infrastructure (takeoff, landing and service areas), a robust communication and UTM system, and a seamless mobility operating system. To pave the way for widescale deployment, eVTOL operators and local authorities (such as cities and municipalities) should start identifying feasible locations for components of the ground infrastructure, such as takeoff and landing, charging/refuelling stations, parking facilities, maintenance and contingency landing sites. They should also enlist the help of information technology providers, who can assist in building a well-connected infrastructure and regulatory authorities, who can assist in designing a policy and control framework that is robust, safe and secure.

Though eVTOLs have yet to be deployed en masse, a number of successful demonstrations have taken place. This suggests that urban and suburban mobility (inter- and intra-city) may be on the precipice of significant disruption.

The emergence of eVTOLs could catalyse transformation across many different areas, with these being particularly pertinent:

  • Air traffic management system: Developing and deploying a new, complete air traffic management system is expected to be key. This system must span airspace allocation and management as well as airworthiness certifications and pilot requirements for unmanned autonomous aerial systems. National governments would need to work together as well as in conjunction with local municipalities to settle upon a common operating concept and establish a universal set of requirements that would allow eVTOLs to be widely deployed. This includes ensuring interoperability with existing air traffic management systems globally.

  • Physical infrastructure: Significant capital would be required to acquire the land/space necessary for building vertiports and other infrastructure components. Extending existing types of public/private partnerships or establishing new models would be required to secure adequate funding. Without this type of collaboration, infrastructure projects may not get off the ground, thus delaying, limiting, or entirely blocking the widescale deployment of eVTOLs.

  • Aircraft development: Current helicopter developers and manufacturers (traditional VTOLs) are at risk of being disrupted, with the implications being similar to those incurred by the automotive sector when new entrants used electrification and autonomous capabilities to re-envision the automobile. Parallels can also be drawn with the taxi and rental car industries when technology companies used apps and geo-location capabilities to reimagine ride-sharing services. The future market for eVTOL aircraft manufactures could be substantial. For example, the estimated market size for the US alone is approximately $17 billion by 204012 (figure 4).


The ecosystem for unmanned aerial transport is vast, with aerospace manufacturers, ride-share companies and technology startups all playing in this space. While the opportunities are relevant to all participants, the risks appear more pronounced for traditional aerospace companies. Developments in the eVTOL arena point to impending disruption for helicopter manufacturers, who will likely need to rethink their business models and how they capture value. Shifting their focus to the evolving markets for unmanned aerial transport may be an option. At the least, they will need to re-examine their product mixes; production rates; and people, process and technology requirements, as well as where they should play in the value chain, so they are well-positioned to survive and thrive if the eVTOL market takes off as expected.

Future of Mobility

Deloitte provides industry-leading consulting, tax, advisory and audit services to many of the world’s most admired brands. Our people work across more than 20 industry sectors with one purpose: to deliver measurable, lasting results. Deloitte offers a suite of services to help clients tackle Future of Mobility–related challenges, including setting strategic direction, planning operating models, and implementing new operations and capabilities. Our wide array of expertise allows us to become a true partner throughout an organisation’s comprehensive, multidimensional journey of transformation.

Learn more

The authors would like to thank Siddhant Mehra, Mimi Lee, Kristen Tatro, and Darlene Fiscus for their contributions to this report.

Cover image by: Dieter Braun

  1. Curtiss Autoplane, "Their flying machines," accessed January 3, 2018.

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  2. Robin Lineberger, Aijaz Hussain, Siddhant Mehra, and Derek M. Pankratz, Elevating the future of mobility, Deloitte Insights, January 18, 2018.

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  3. Ibid.

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  4. Caitlin A. Baggott, “If we build it, they will come,” National Civic Review 98, pp. 30 – 33, DOI: 10.1002/ncr.262, 2009.

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  5. Robin Lineberger, Chris Metts and Aijaz Hussain, Managing the evolving skies, Deloitte, July 2018.

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  6. Robin Lineberger and Aijaz Hussain, Psychological barriers to the elevated future of mobility, Deloitte Insights, November 26, 2018.

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  7. Ibid.

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  8. Ibid.

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  9. Robin Lineberger, Aijaz Hussain, Vincent Rutgers, and Tim Hanley, Technological barriers to the elevated future of mobility, Deloitte Insights, April 2, 2019.

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  10. Robin Lineberger, Aijaz Hussain, and Vincent Rutgers, Infrastructure barriers to the elevated future of mobility, Deloitte Insights, May 30, 2019.

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  11. Pipistrell, “2nd UBER elevate summit,” accessed May 30, 2019; Airspace Experience Technologies, “Mobi-One,” accessed May 30, 2019; Reuters, “Embraer sees 2024 commercial launch for Uber flying cabs,” December 15, 2017; Rolls Royce, “Blue sky thinking: Rolls-Royce unveils EVTOL concept at Farnborough Airshow,” accessed May 30, 2019; VRCO, accessed May 30, 2019; Bell, “Ready to fly to work?

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  12. Deloitte analysis; Morgan Stanley, Flying cars: Investment implications of autonomous urban air mobility, December 02, 2018; Uber, “Fast-forwarding to a future of on-demand urban air transportation,” October 27, 2016.

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