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ISG Provider Lens™: Healthcare Digital Services US 2023

Deloitte has been recognized as a Leader in the 2023 ISG Provider Lens™: Healthcare Digital Services US.

Deloitte has been positioned as a Leader in the ISG Provider Lens™: Healthcare Digital Services US 2023. This ISG Provider Lens™ quadrant study includes the following three quadrants: Payer Digital Transformation Services, Provider Digital Transformation Services and Healthcare Platform Implementation Services, providing ISG advisors and enterprise clients information to evaluate their existing vendor relationships and potential engagements.

Deloitte is recognized as a Leader in Payer Digital Transformation Services and Provider Digital Transformation Services in the US (and UK) ISG Provider Lens™. 

The report highlighted Deloitte’s ability to manage, operate and transform end-to-end IT and business functions. Special mention was made around how Deloitte was able to transform its clients’ business of today into a modern efficient enterprise: “Deloitte automates manual processes across the value chain using AI. By targeting areas such as prior authorization, claims, fraud detection and call centers, it aims to streamline operations, reduce manual efforts and boost healthcare efficiency. This internal optimization translates into a more responsive, adaptive and member-centric healthcare experience.”

What you can gain from the report:
  • Understanding of the vendors and their market success and delivery capabilities in 2023 Healthcare Digital Services in US
  • The strengths and limitations of 2023 Healthcare Digital Services in US 
  • Insights from ISG to analyze the Healthcare Digital Services provider landscape and its impact in the current market in US


ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit

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