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Remote Work

The New Norm

The outbreak of the COVID-19 pandemic has caused a monumental disruption in social life and economic operations around the world and Ghana is no exception. With fewer than 300 cases in March, the government instituted countermeasures to curb the spread of the virus which included 21-day partial lockdown of the Greater Accra and Greater Kumasi Metropolitan Areas and restriction on movement.

In the months following the lockdown, economic activity is still in a relative slump, as organisations and customers continue to take precautions to manage the spread of the virus. Over the past weeks, Ghana has recorded more cases than it did prior to the lockdown, which further emphasizes the hurdles we are yet to overcome.

To manage the adverse impacts of the pandemic, organisations are considering new ways of working that will enable them to deliver value independent of physical contact. The Pandemic has led to the adoption of remote work across industries and sectors.

This article provides insight into remote work and explores the phenomenon from the perspective of organisations that already have technological capabilities and those that do not. The article outlines the ideal digital organisation and provides practical suggestions to help companies evolve their operations to mitigate the impact of COVID-19.

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