Simon Cooper leads digital government–focused customer strategy and experience for Deloitte Digital covering three levels of government across Australia. He is passionate about making it easier for citizens and businesses to interact with public services. Cooper has over 17 years’ experience and has worked with over 60 government agencies as a consultant and as a senior public servant. He co-authored the book, ‘Are we there yet? The Digital Transformation and Government in Australia’ (2019) and regularly writes on digital transformation in government.