Lucia Cenan

Lucia has over 10 years of experience in digital strategy, with a strong focus on retail and luxury industries.

Prior to joining Deloitte, she held a senior leadership role in eBusiness, where she led a large-scale digital transformation program as Global Business Owner, driving initiatives spanning eCommerce, Digital Marketing, Omnichannel and New Technologies.

Since joining Deloitte, Lucia has built deep expertise across Marketing, eCommerce and Customer Experience, with a particular focus on new consumption patterns and their business implications. She has worked on business cases and end-to-end implementations of marketing strategies, and recently led a Proof of Concept related to a Customer Data Platform.